Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Interests
Languages
References
Timeline
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Elaiza Veronica De La Cruz

Lethbridge,AB

Summary

Hardworking university student with strong customer service experience and food handling expertise. Proven ability to maintain professionalism in fast-paced environments, developed through roles in healthcare and food service. Committed to delivering exceptional service and fostering positive interactions with clients and colleagues.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Clinical Student Nurse

Chinook Regional Hospital, Good Samaritan's Seniors Facility and LSCO
Lethbridge, AB
01.2023 - Current
  • Provided compassionate care to patients and seniors, including vital signs and medication administration.
  • Collaborated with interdisciplinary teams to document care activities accurately.
  • Supported client safety and independence through mobility assistance and hygiene support.
  • Pursued opportunities for skill development under guidance of licensed nursing professionals.
  • Gained experience in acute care, long-term care, and community health environments.
  • Established strong communication skills while building rapport with diverse populations.

Sandwich Artist

Subway
Lethbridge, AB
08.2019 - Current
  • Maintained cleanliness and organization of customer and food preparation areas.
  • Trained new staff on proper sandwich-making techniques.
  • Supported team members during peak hours to ensure efficient service.
  • Executed food preparation tasks, including salad preparation, coffee and tea brewing, and meat slicing.
  • Processed payments using POS system and cash register for various payment methods.
  • Delivered exceptional customer service by prioritizing quality and addressing customer needs.
  • Restocked supplies at condiment stations, cleaned windows, and emptied trash cans during slower periods.

Volunteer - Library Assistant

Father Leonard Van Tighem School
Lethbridge, AB
12.2021 - 02.2022
  • Organized books and supported students in reading activities to foster literacy development.
  • Maintained welcoming library environment to enhance patron experience.
  • Ensured cleanliness and safety by arranging furniture and removing debris from floors.
  • Managed accurate library records through cataloging and inventory oversight.
  • Executed basic computer troubleshooting and maintenance tasks to support technology usage.
  • Greeted patrons at library entrance, providing assistance with inquiries or issues.

Education

Bachelor of Nursing - NESA - Registered Nurse (RN)

University of Lethbridge
Lethbridge, AB
05-2026

High School Diploma -

Catholic Central High School
Lethbridge, AB
05-2022

Skills

  • Customer service and food preparation
  • Conflict management and de-escalation
  • Teamwork and clear communication
  • Time management, prioritization, and multitasking
  • Cash handling and POS experience
  • First aid and CPR certified
  • Adaptable and quick to learn

Certification

  • Basic Life support (BLS) provider - Heart and Stroke Foundation, Sep 2024 - Sep 2026
  • It's Your Move Certification - Alberta Health Services, Jan 2025 - Jan 2026
  • NHSS - English Group-A-V2 - 1st Certification, BlueCloudX, Jan 2025 - Jan 2026

Accomplishments

  • Grade Ten Honour Certificate - Catholic Central Highschool (2019 - 2020)
  • Grade Eleven Honour Certificate - Catholic Central High School (2020 - 2021)
  • Grade Twelve Honour Certificate - Catholic Central High School (2021 - 2022)

Interests

  • Arts - Painting, Pottery, Crocheting
  • Photography
  • Gym/Strength Training
  • Volunteering

Languages

  • Fluent in English and Tagalog

References

Carina Zhu - Registered Nurse (RN), MPH, PhD Student Post-Candidacy

  • 403-918-6375
  • carina.zhu@uleth.ca

Cole Gilmer - Registered Nurse (RN)

  • 403-575-0470
  • cole.gilmer@lethpolytech.ca

Melissa Smith - Registered Nurse (RN)

  • 403-331-7572
  • melissa.smith@lethpolytech.ca

Timeline

Clinical Student Nurse

Chinook Regional Hospital, Good Samaritan's Seniors Facility and LSCO
01.2023 - Current

Volunteer - Library Assistant

Father Leonard Van Tighem School
12.2021 - 02.2022

Sandwich Artist

Subway
08.2019 - Current

Bachelor of Nursing - NESA - Registered Nurse (RN)

University of Lethbridge

High School Diploma -

Catholic Central High School

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Elaiza Veronica De La Cruz