Summary
Overview
Work History
Education
Skills
Languages
Timeline
Lifetime Award of Excellence
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ELAINE SMALLWOOD

Ottawa,ON

Summary

Dynamic Sales Representative with a proven track record at Royal LePage Performance Realty, excelling in customer relationship building and service excellence. Expert in market analysis and tailored sales strategies, enhancing client satisfaction and loyalty. Successfully mentored junior staff, fostering a culture of continuous improvement and knowledge sharing.

Overview

30
30
years of professional experience

Work History

Sales Representative

Royal LePage Performance Realty
06.1998 - 08.2022
  • Cultivated strong client relationships to enhance customer loyalty and retention.
  • Conducted market analysis to identify trends and increase/adjustment in client property values.
  • Developed tailored sales presentations to effectively address client needs and preferences.
  • Mentored junior sales staff, providing training on best practices and product knowledge.

Sales Representative

Royal LePage Residential Service Ltd.
05.1992 - 05.1998

Prepared market evaluations, assisted clients in preparing homes for the market with staging, expert photography, accurate listing and thoughtfully prepared marketing to ensure the highest price in the least of amount of time.

Education

Human Resources Management

St. Lawrence College
Kingston, Ontario

Skills

  • Service excellence
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills

Languages

English
Full Professional
French
Limited Working

Timeline

Sales Representative

Royal LePage Performance Realty
06.1998 - 08.2022

Sales Representative

Royal LePage Residential Service Ltd.
05.1992 - 05.1998

Human Resources Management

St. Lawrence College

Lifetime Award of Excellence

Royal LePage Award for consistent achievement.

ELAINE SMALLWOOD