ELAINE SMALLWOOD
Ottawa,ON
Summary
Dynamic Sales Representative with a proven track record at Royal LePage Performance Realty, excelling in customer relationship building and service excellence. Expert in market analysis and tailored sales strategies, enhancing client satisfaction and loyalty. Successfully mentored junior staff, fostering a culture of continuous improvement and knowledge sharing.
Overview
30
30
years of professional experience
Work History
Sales Representative
Royal LePage Performance Realty
06.1998 - 08.2022
- Cultivated strong client relationships to enhance customer loyalty and retention.
- Conducted market analysis to identify trends and increase/adjustment in client property values.
- Developed tailored sales presentations to effectively address client needs and preferences.
- Mentored junior sales staff, providing training on best practices and product knowledge.
Sales Representative
Royal LePage Residential Service Ltd.
05.1992 - 05.1998
Prepared market evaluations, assisted clients in preparing homes for the market with staging, expert photography, accurate listing and thoughtfully prepared marketing to ensure the highest price in the least of amount of time.
Education
Human Resources Management
St. Lawrence College
Kingston, Ontario Skills
- Service excellence
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Languages
English
Full Professional
French
Limited Working
Timeline
Sales Representative
Royal LePage Performance Realty
06.1998 - 08.2022
Sales Representative
Royal LePage Residential Service Ltd.
05.1992 - 05.1998
Human Resources Management
St. Lawrence College
Lifetime Award of Excellence
Royal LePage Award for consistent achievement.