Elaine Rainwater

Cashier

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers in locating products and providing product information.
• Maintained cleanliness and organization of checkout area to enhance customer experience.
• Handled cash, credit, and returns accurately following company policies.
• Resolved customer inquiries and issues promptly to ensure satisfaction.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Associate

• Assisted customers with product inquiries and provided accurate information on store offerings.
• Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
• Handled customer complaints with empathy and professionalism to resolve issues promptly.
• Collaborated with team members to maintain a clean and organized sales floor environment.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Host

• Greeted and seated guests, ensuring a welcoming atmosphere.
• Managed waitlists efficiently, optimizing table turnover rates.
• Assisted in training new hosts on restaurant procedures and customer service standards.
• Responded to guest inquiries and resolved concerns promptly for enhanced satisfaction.
• Maintained cleanliness and organization of front-of-house areas during peak hours.
• Monitored dining area for guest needs, proactively enhancing overall service quality.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

To go specialist

• Prepared to-go orders efficiently, ensuring accuracy and timeliness for customer satisfaction.
• Collaborated with kitchen staff to streamline order assembly and improve workflow efficiency.
• Assisted in training new team members on to-go procedures and best practices for service quality.
• Maintained cleanliness and organization of to-go station, adhering to health and safety standards.