ELAINE PORTO
Toronto,ON
Summary
I am a data analyst, map researcher and a billing specialist with 17years of combined back office experience. Applying for a position that would allow me to expand my horizon of living through company exposure and be a part of a team in developing strategies for company and share my skills and knowledge related to my experience and course while contributing to the organizational goals of the company.
Overview
18
18
years of professional experience
Work History
High Level User / Senior Billing Specialist
Walgreens Boot Alliance -3rd Party Retro Billing Department
07.2019 - 04.2022
- Responsible for billing drug claims
- Correctly billing patient's insurance to generate a retro-billing refund
- Efficiently doing approval tasks to generate a refund for the patient
- Covering coaching sessions/ process updates to billing specialists to improve and efficiently cover retro process
- Taking Inbound Calls to assist patient, pharmacy and insurance's queries
- Doing Outbound Calls to insurances to verify patient's eligibility and coverage
- Responsible for tracking daily production reports
- Taking in supervisory calls to assist and resolve patient's concerns and queries
GENPACT Services LLC - Philippines X.AI Account - Process Associate
12.2016 - 06.2019
- Responsible for accurate tagging of a certain email from a database program
- Virtual assistant on artificial intelligence covering a task on scheduling meetings
- Efficiently developing an AI to process an accurate response time to meet client's demand
Map Researcher/ Data Analyst/ Workforce Support
Data Solution Information Inc.
10.2004 - 10.2016
- In charge of thorough assessment of land measurements through the scaled map using database programs
- Risk
- Responsible in researching land properties using database programs whether it conforms to the description in the documents send by clients
- Liable for researching required easements for a certain property
- In charge of daily time record and production report
- Hold trainings and process updates to other team members with new acquired projects
HR Officer
WIDELINKS Enterprises
01.2023
- Responsible for sales and payroll reports
Education
Bachelor of Science - Civil Engineering
Manuel S. Enverga University Foundation
Lucena City, Philippines03-2004
Skills
- Onboarding
- Performance Evaluation
- Labor agreements
- Document Management
- Strength reporting
- Report Writing
- Employee Surveys
- Conflict Mediation
- Payroll Administration
- Data Analysis
- Report Preparation
- Excellent Communication
- Team building
- Strategic Planning
References
References available upon request.
Timeline
HR Officer
WIDELINKS Enterprises
01.2023
High Level User / Senior Billing Specialist
Walgreens Boot Alliance -3rd Party Retro Billing Department
07.2019 - 04.2022
GENPACT Services LLC - Philippines X.AI Account - Process Associate
12.2016 - 06.2019
Map Researcher/ Data Analyst/ Workforce Support
Data Solution Information Inc.
10.2004 - 10.2016
Bachelor of Science - Civil Engineering
Manuel S. Enverga University Foundation
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