Elaine Neeta Commey
Scarborough
Summary
Detail-oriented professional with experience in executive support, front-desk operations, entrepreneurship, and customer service. Proven track record in coordinating client communication, streamlining operations, and leading teams in Canada and Ghana. Committed to delivering exceptional service and fostering community engagement.
Overview
1
1
Language
4
4
years of professional experience
Work History
Co-Founder & Chief Executive Officer
Braid Haus & G'lash
Accra, Ghana
01.2025 - Current
- Co-founded and lead a multidisciplinary beauty business with 11 employees, overseeing day-to-day operations, staff coordination, client experience, and service standards.
- Managed pricing, promotions, customer communication, staff expectations, scheduling, and internal operating procedures to enhance operational efficiency.
- Developed social media campaigns, influencer partnerships, and community outreach initiatives that strengthened brand awareness and attracted new clients.
Founder & Executive Director
Forever Female Foundation
Accra, Ghana
11.2022 - Current
- Founded and lead a community-focused foundation supporting people in need through education support, food distribution, donations, and outreach initiatives.
- Coordinated six-member team to organize community visits, orphanage donations, youth activities, and empowerment-focused outreach.
- Planned and executed initiatives from early organization through delivery, including team coordination, communication, and support distribution.
Personal Assistant Intern to Owner
Reality Capital Management
Etobicoke, ON
07.2026 - 09.2026
- Coordinated administrative support for owner, managing scheduling, correspondence, document organization, research, and daily office operations.
- Facilitated client communication and prepared business materials while ensuring confidentiality and professionalism.
- Streamlined follow-ups, meeting preparation, and administrative tasks to enhance daily operational efficiency.
Receptionist Intern
Beauty Bowl Salon & Spa
Accra, Ghana
01.2024 - 01.2024
- Welcomed clients, answered inquiries, managed appointment scheduling, and supported smooth front-desk operations in a customer-focused salon and spa environment.
- Coordinated phone and in-person communication, maintained client information, and facilitated connections between customers and service staff.
- Created welcoming client experience by responding to inquiries, organizing bookings, and performing routine administrative tasks.
Education
Honours Bachelor of Arts - Social Sciences & Humanities
University of Toronto Scarborough
Scarborough, ON01.2029
Skills
- Document management
- Client support
- Team Leadership
- Operational Strategy
- Professional communication
- Data Analysis
- Fundraising strategies
- Brand Development
- Business growth
- Partnership management
- Vision development
- Client relations
Accomplishments
- Co-founded and currently lead Braid Haus & G’Lash, managing a team of 11 employees and overseeing daily operations, staff coordination, customer service, pricing, promotions, and business procedures.
- Founded Forever Female Foundation in 2022, leading community outreach, donations, education support, orphanage visits, and youth-focused initiatives in Accra.
- Built leadership experience at a young age by running both a business and a nonprofit organization while attending university.
- Completed a Canadian internship at Reality Capital Management in Etobicoke, working directly as the owner’s personal assistant and supporting scheduling, research, correspondence, client communication, and confidential administrative work.
- Completed a receptionist internship at Beauty Bowl Salon & Spa in Accra, gaining front-desk, appointment booking, customer service, and client communication experience.
- Developed professional experience in both Canada and Ghana, which shows adaptability and comfort working in different environments.
- Created marketing and outreach initiatives for your business, including social media promotions, influencer partnerships, and community-based outreach.
- Managed staff standards and operating procedures, including scheduling, client follow-up, workplace expectations, and daily business organization.
- Pursued a University of Toronto degree while building work, leadership, and entrepreneurial experience at the same time.
Languages
English
Native or Bilingual
Affiliations
- University of Toronto Scarborough — Student
- Forever Female Foundation — Founder & Executive Director
- Braid Haus & G’Lash — Co-Founder & Chief Executive Officer
Interests
- Entrepreneurship and business development
- Women and youth empowerment
- Community service and philanthropy
- Beauty, fashion, and wellness
- Social media and digital marketing
- Travel and cultural experiences
- Healthcare and nursing
- Leadership and personal development
Timeline
Personal Assistant Intern to Owner
Reality Capital Management
07.2026 - 09.2026
Co-Founder & Chief Executive Officer
Braid Haus & G'lash
01.2025 - Current
Receptionist Intern
Beauty Bowl Salon & Spa
01.2024 - 01.2024
Founder & Executive Director
Forever Female Foundation
11.2022 - Current
Honours Bachelor of Arts - Social Sciences & Humanities
University of Toronto Scarborough
ADDITIONAL STRENGTHS
- Professional qualities: Organized, adaptable, dependable, client-focused, confident working independently and as part of a team.
- International experience: Professional and entrepreneurial experience in both Canada and Ghana.
ENTREPRENEURIAL LEADERSHIP
- Lead an 11-person beauty team, balancing staff coordination, customer service, brand development, marketing, and operational decision-making.
- Create and maintain business procedures for opening, cleaning standards, client follow-up, staff presentation, end-of-day reconciliation, and weekly outreach.
- Plan promotional initiatives and partnership outreach while maintaining a consistent brand experience across customer-facing services.