Elaine Morano
Stoney Creek,ON
Summary
Dynamic and adaptable professional with a diverse background including roles such as childcare, retail, and caregiving. Possessing a strong work ethic and ability to multitask effectively, I have a proven track record of delivering high quality service, building positive relationships with employers and customers.
Overview
14
14
years of professional experience
Work History
Store Team Member
Dollar Tree
Stoney Creek, ON
11.2022 - 12.2023
- Applied effective time management techniques to meet tight deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Performed cash, card and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
- Cleaned up floor, sweeping, mopping, taking out garbage and disinfecting anything that could be touched with your hands.
Server
Polish Banquet Hall
Burlington, ON
03.2020 - 06.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Acted as liaison between kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Live in Nanny
Private Employers
Toronto, ON
01.2013 - 01.2019
- Supported academic success by assisting with homework assignments and reinforcing school lessons at home.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Taught children basic life skills, manners and personal hygiene.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Established productive relationships with other household staff members, working in tandem to create a supportive and harmonious living environment for the family.
- Maintained a clean living space by performing light housekeeping duties such as laundry, dishes, and tidying up play areas.
Caregiver
Lifeline International Health Institute
Philippines
03.2010 - 04.2011
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care/oral hygiene, and personal grooming.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Basic first aid training and adult cardio pulmonary resuscitation
Education
Associate of Science - Home Economics
Phinma University of Iloilo
Iloilo City, Philippines Master of Science - Home Economics
Iloilo Science And Technology University
Miago, Iloilo, Phillipines 04.1999
Skills
- Adaptable and Flexible
- Goal-oriented mindset
- Store maintenance
- Reliable and Responsible
- Customer Service
- Store Policies and Procedures
- Exceeding Customer Expectations
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Store Team Member
Dollar Tree
11.2022 - 12.2023
Server
Polish Banquet Hall
03.2020 - 06.2022
Live in Nanny
Private Employers
01.2013 - 01.2019
Caregiver
Lifeline International Health Institute
03.2010 - 04.2011
Associate of Science - Home Economics
Phinma University of Iloilo
Master of Science - Home Economics
Iloilo Science And Technology University