Elaine Morano
Stoney Creek,ON
Summary
Dynamic and adaptable professional with a diverse background including roles such as childcare, retail, and caregiving. Possessing a strong work ethic and ability to multitask effectively, I have a proven track record of delivering high quality service, building positive relationships with employers and customers.
Overview
14
14
years of professional experience
Work History
Store Team Member
Dollar Tree
11.2022 - 12.2023
- Applied effective time management techniques to meet tight deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Performed cash, card and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
- Cleaned up floor, sweeping, mopping, taking out garbage and disinfecting anything that could be touched with your hands.
Server
Polish Banquet Hall
03.2020 - 06.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Acted as liaison between kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Live in Nanny
Private Employers
01.2013 - 01.2019
- Supported academic success by assisting with homework assignments and reinforcing school lessons at home.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Taught children basic life skills, manners and personal hygiene.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Established productive relationships with other household staff members, working in tandem to create a supportive and harmonious living environment for the family.
- Maintained a clean living space by performing light housekeeping duties such as laundry, dishes, and tidying up play areas.
Caregiver
Lifeline International Health Institute
03.2010 - 04.2011
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care/oral hygiene, and personal grooming.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Basic first aid training and adult cardio pulmonary resuscitation
Education
Associate of Science - Home Economics
Phinma University of Iloilo
Iloilo City, Philippines Master of Science - Home Economics
Iloilo Science And Technology University
Miago, Iloilo, Phillipines 04.1999
Skills
- Adaptable and Flexible
- Goal-oriented mindset
- Store maintenance
- Reliable and Responsible
- Customer Service
- Store Policies and Procedures
- Exceeding Customer Expectations
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Store Team Member
Dollar Tree
11.2022 - 12.2023
Server
Polish Banquet Hall
03.2020 - 06.2022
Live in Nanny
Private Employers
01.2013 - 01.2019
Caregiver
Lifeline International Health Institute
03.2010 - 04.2011
Associate of Science - Home Economics
Phinma University of Iloilo
Master of Science - Home Economics
Iloilo Science And Technology University
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