Summary
Overview
Work History
Education
Skills
Timeline
Training
Generic

Elaine Keays

Barrie,Canada

Summary

As dedicated Educational Assistant seeking a permanent position, equipped with a profound understanding of Catholic school culture and strong postgraduate education, I bring not only a passion about supporting children with complex needs but as well a commitment to foster an inclusive environment that empowers students to reach their full potential. I have a proven ability to collaborate effectively with educators ensuring that tailored supports for diverse learning requirements are met.

Overview

27
27
years of professional experience

Work History

Emergency Educational Assistant

St. Catherine of Siena
01.2022 - Current
  • Assisted children with varying physical and intellectual abilities, providing one-on-one support in learning, toileting, dressing, and feeding. Experience includes junior/senior kindergarten to middle/senior grades. Facilitated sensory breaks, ensuring safety and helping students refocus before rejoining class.

Lunch Supervisor

St. Catherine of Siena
01.2022 - Current
  • Assisted children with varying physical and intellectual abilities, providing one-on-one support in learning, toileting, dressing, and feeding. Experience includes junior/senior kindergarten to middle/senior grades. Facilitated sensory breaks, ensuring safety and helping students refocus before rejoining class.

Supply Educational Assistant

St Andre Bassette
11.2024 - 01.2025
  • Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
  • Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
  • Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision making.

Supply Educational Assistant

Holy Cross
09.2023 - 12.2024

Customer Experience Associate

TD Canada Trust
01.1999 - 01.2021
  • Delivered exceptional customer service, significantly boosting the branch’s customer service index. Utilized creative problem-solving for conflict resolution and led internal campaigns and incentives. Fostered alliances with leadership to enhance the work environment and explored diverse customer needs. Developed an onboarding document to integrate new employees and supported their learning of industry operations. Awarded TD’s Regional District Customer Service Award and an all-expense-paid trip to Florida for outstanding service and sales contributions.

Education

No Degree -

Rick Harper
05-2024

Bachelor of Social Work with Honours - undefined

York University
Toronto, ON

Bachelor of Liberal Arts /Social Science - undefined

York University
Toronto, ON

Post Graduate Degree - Autism And Behavioural Studies

Algonquin College
Ottawa, ON
05-2026

Skills

  • Special needs student communication
  • Team collaboration across disciplines
  • Exhibits professionalism in interactions
  • Receptive to new ideas and committed to ongoing professional development, including training and course implementation
  • Experienced in assessment, treatment, and documentation of student progress with comprehensive reporting skills
  • Adept in applying social work techniques to manage and respond flexibly to unexpected student behaviors

Timeline

Supply Educational Assistant

St Andre Bassette
11.2024 - 01.2025

Supply Educational Assistant

Holy Cross
09.2023 - 12.2024

Emergency Educational Assistant

St. Catherine of Siena
01.2022 - Current

Lunch Supervisor

St. Catherine of Siena
01.2022 - Current

Customer Experience Associate

TD Canada Trust
01.1999 - 01.2021

Bachelor of Social Work with Honours - undefined

York University

Bachelor of Liberal Arts /Social Science - undefined

York University

No Degree -

Rick Harper

Post Graduate Degree - Autism And Behavioural Studies

Algonquin College

Training

  • Facilitator; CFSSC & 411 Community Support-Slow Cooker Club 2023 - Present
  • Helped facilitate a free 6- week cooking program for low-income seniors that encouraged socialization through coming together and cooking crock pot recipes while discussing the importance of nutrition as one ages. Bringing the seniors together to facilitate new friends was also the goal of this program and therefore, my role was to engage in conversations and finding common interests between the participants. As a volunteer, I was responsible to ensure the cooking stations were setup and taken down at the end of the session.
  • Graduate Writing & Communications course; McMaster University 2021
  • Online writing course to assist with writing professional reports for the purpose to further advocate and draw attention to social justice issues with those individuals and organizations of influence
  • Bereavement Ministry course; Archdiocese of Toronto 2021
  • 8-week course that addressed the issues of dying; how coping with dying differs for individuals and learning how to show various forms of compassion throughout the grieving process
  • Immigrant & Refugee Mental Health Project course; CMHA 2021
  • A six-week program that supplied information, tools, and resources for service providers to provide mental healthcare and support services to both immigrants and refugees arriving in Canada.
  • Coordinator & Volunteer; Project Hope 2015 - 2018
  • Coordinated sponsorship for two Syrian Refugees, while supporting their settlement into Barrie; fund raising, provided housing, jobs, enrolment in English as a second language classes, and connecting new families with established Syrian households.
  • Group Counsellor; Hospice Simcoe 2010 - 2014
  • Facilitated Group Counselling for bereaved family members, attended home visits to show compassionate care to individuals suffering pain.
  • (Student) Coordinator; Youth Justice Circles 2009 - 2010
  • Attended court, kept youth files, and wrote follow up reports; arranged mandated meetings that brought together the victim, the perpetrator, and social worker to offer a resolution for all parties.
  • (Student Placement) Victim Support; Elizabeth Frye Society 2009- 2010
  • Provided Victim Support for women and youth at the cells and court.
Elaine Keays