Elaine Geniole
Sutton,Ontario
Summary
Accomplished Manager with a proven track record at Gen Sports & Cycle, adept in business administration and inventory management. Excelled in enhancing operational efficiency and customer satisfaction through strategic decision-making and effective communication. Demonstrated expertise in financial oversight and problem-solving, significantly improving cost-effectiveness and service quality. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
31
31
years of professional experience
Work History
Manager
Gen Sports & Cycle
Keswick, ON
08.1993 - 11.2024
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Created and managed budgets for inventory, business expenses and leases.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Medical Office Manager
Keswick Medical and Wellness Clinic
Keswick, Ontario
06.2016 - 04.2024
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Trained new staff on office procedures, software programs and customer service protocols.
- Monitored office supplies to replenish needed inventory and vaccinations before depletion.
- Created and maintained office policies and procedures to ensure smooth operations and compliance with all government regulations.
- Scheduled appointments for patients in accordance with their individual needs and preferences.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
Education
High School Diploma -
Huron Heights
Newmarket, ON06-1973
Skills
- Verbal and written communication
- Financial records oversight
- Business administration
- Complex Problem-solving
- Customer service
- Inventory management
- Decision-making
- Computer knowledge
Timeline
Medical Office Manager
Keswick Medical and Wellness Clinic
06.2016 - 04.2024
Manager
Gen Sports & Cycle
08.1993 - 11.2024
High School Diploma -
Huron Heights
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