Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Elaine Fan

Surrey,BC

Summary

A motivated and reliable student with an engaging personality and collaborative work approach. Experienced in the restaurant industry with a history of customer service jobs and volunteer experiences.

Overview

1
1
year of professional experience

Work History

Restaurant Waitress

Sushi Mori
04.2022 - 01.2023


  • Displayed exemplary customer service skills through attentive listening, active communication, and maintaining a warm attitude.
  • Fostered warm relationships with both regular customers and restaurant staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed, cleaned, and quickly reset tables to maintain proper sanitization and enable speedy turnabout.
  • Managed a high volume of customers during peak hours, maintaining prompt and efficient service.
  • Explained and promoted menu items to customers + suggested appropriate options for food allergy concerns.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • De-escalated manageable conflicts and customer complaints calmly and efficiently.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Carried out complete opening, closing and shift change duties.

Waitress

No.24 Cafe & Bistro
07.2022 - 01.2023


  • Set positive tones for the dining experience by maintaining a cheerful attitude, providing attentive service, and consistently prioritizing customer needs.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Maintained a clean, organized, and hygienic dining area, contributing to a pleasant atmosphere for guests.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest

Education

High School Diploma -

Semiahmoo Secondary
Surrey, British Columbia, Canada
06.2024

Standard First Aid+CPR C/AED -

Canadian Life Saving Society
British Columbia, Canada
03.2022

Airway Management And Oxygen Administration -

Canadian Life Saving Society
British Columbia, Canada
08.2022

Certified First Responder + Certified Lifeguard -

Canadian Lifesaving Society
British Columbia, Canada
08.2021

French Language Proficiency CEFR: Level B2 - French Language And Literature

Alliance Française Vancouver
Vancouver, British Columbia, Canada
06.2023

Skills

  • Fast Learner
  • Efficient and Skilled Worker
  • Positive Attitude
  • Effective Communicator
  • Problem Solver
  • Team Collaborator
  • Exemplary Interpersonal Skills
  • Punctual
  • Responsible and Reliable

Languages

English
Native or Bilingual
Chinese (Mandarin)
Full Professional
French
Professional Working

Accomplishments

  • Food Handler at Evergreen Nursing Home, 2018
  • National Chess Player and member of the Canadian Chess Society Non-Profit Organization, 2023 - present
  • Consistent Volunteer at Little Salmon Campbell Hatchery, 2017 - present

Timeline

Waitress

No.24 Cafe & Bistro
07.2022 - 01.2023

Restaurant Waitress

Sushi Mori
04.2022 - 01.2023

High School Diploma -

Semiahmoo Secondary

Standard First Aid+CPR C/AED -

Canadian Life Saving Society

Airway Management And Oxygen Administration -

Canadian Life Saving Society

Certified First Responder + Certified Lifeguard -

Canadian Lifesaving Society

French Language Proficiency CEFR: Level B2 - French Language And Literature

Alliance Française Vancouver

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