Summary
Overview
Work History
Education
Skills
Languages
photography
Timeline
Generic

Elaina Archer

Cambridge,ON

Summary

I honed my skills at Magicuts and Tim Hortons, demonstrating good quality customer service and teamwork. My reliability and organizational skills ensured salon efficiency and customer satisfaction, making me a valuable team asset. Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest cashier with solid background in busy environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

8
8
years of professional experience

Work History

Apprentice Hairdresser

Magicuts
01.2007 - 07.2010
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
  • Offered professional cuts, color services to salon customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Front Counter Cashier

Tim Hortons
04.2005 - 06.2010
  • Maintained strong customer relationships through friendly interactions and attentive service.
  • Collaborated with team members to ensure seamless front counter operations during peak hours.
  • Reduced wait times by efficiently multitasking between cash register operation and order preparation duties.
  • Supported other departments as needed, demonstrating flexibility and adaptability in various roles within the organization.
  • Promoted a safe work environment by consistently following health and safety guidelines when working at the front counter area.

Cashier

Zellers Department Store
11.2005 - 12.2005
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Restocked returns

Apprentice Hairdresser

SmartStyle
01.2004 - 12.2004
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.

Front Counter/ Baker

Tim Hortons
03.2002 - 11.2004
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Operated register efficiently, reducing wait times and improving customer experience.
  • Baked fresh donuts and restocked displays.

Education

Trades Diploma - Photography

Stratford Career Institute
Stratford
01.2018

Trades Diploma - Hairdressing

Marvel Beauty School
Cambridge, ON
04.2003

High School Diploma -

Preston High School
Cambridge, ON
09.2001

Skills

    Punctuality

    Client consultation

    Appointment Scheduling

    Hair Styling

    Excellent customer service

    Patience and Empathy

    Staff Supervision

    Reliable and Responsible

    Teamwork and Collaboration

    Customer Service

    Social skills

    Reliability

    Organizational Skills

Languages

English
Elementary

photography

Love taking landscape and sky photos. And just having fun learning more about it.

Timeline

Apprentice Hairdresser

Magicuts
01.2007 - 07.2010

Cashier

Zellers Department Store
11.2005 - 12.2005

Front Counter Cashier

Tim Hortons
04.2005 - 06.2010

Apprentice Hairdresser

SmartStyle
01.2004 - 12.2004

Front Counter/ Baker

Tim Hortons
03.2002 - 11.2004

Trades Diploma - Photography

Stratford Career Institute

Trades Diploma - Hairdressing

Marvel Beauty School

High School Diploma -

Preston High School
Elaina Archer