Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elain Stuckey

Whitby

Summary

Motivated and dedicated Massage Therapy student graduating July 2025 with a comprehensive Medical Office Administration background and hands-on clinical massage experience. Eager to contribute my skills and knowledge to a clinic where I can expand my career as a Registered Massage Therapist.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Student Massage Therapy Clinic

Trillium College Student Clinic
02.2024 - 05.2025
  • Completion of 250 hours of hands on training
  • Assessed clients health histories and conditions prior to treatment
  • Developed individualized treatment plans based on assessment findings and clients needs
  • Demonstrated strong communication skills when interacting with clients to ensure their comfort and understanding of the treatment process
  • Accurately documented SOAP notes
  • Adhered to CMTO Standards & Ethical Guidance
  • Practiced strict confidentiality and infection control protocols

Medical Receptionist

The Hearing and Balance Center
08.2018 - 03.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Prepared patient charts, faxed and scanned documents as needed
  • Adhered to patient confidentiality and hospital protocols

Medical Office Administrator

LMC Diabetes and Endocrinology
01.2016 - 06.2018
  • Coordinated complex appointment schedules across multidisciplinary teams
  • Managed faxes, mail, and digital documentation with high accuracy
  • Maintained and updated patient records in EMR; scanned and filed documentation
  • Completed daily tasks as required and as per physicians needs
  • Communicated with medical labs and physicians to maintain and update patient charts

Medical Receptionist

Dr. John Rundle
09.2015 - 12.2016
  • Managed front desk operations, including patient check-in and appointment scheduling
  • Prepared lab and diagnostic requisitions, referrals and specialist communications
  • Informed patients of results and treatment plans per physicians instructions
  • Maintained and updated patient records in EMR;scanned and filed documents
  • Transcribed physicians notes into EMR

Education

Massage Therapy Diploma

Trillium College
Oshawa, ON
07-2025

Medical Office Administrator Diploma

Durham College
Whitby, ON
01-2015

High School Diploma -

Courtice Secondary School
Courtice, ON
01-2006

Skills

  • Proficient in all therapeutic and advanced techniques
  • Adherence to CMTO Standards and Ethical Guidelines
  • Ability to maintain strict confidentiality and professional boundaries
  • Proven time management and punctuality
  • Strong knowledge of anatomy, physiology, pathology, and conditions
  • Familiar with multiple EMR and client intake systems
  • Consistently maintains a positive and enthusiastic personality
  • Proven ability to deal with difficult situations in a professional and respectful manner

Certification

  • Indie Head Massage Certificate
  • First Aid and CPR
  • WHMIS


Timeline

Student Massage Therapy Clinic

Trillium College Student Clinic
02.2024 - 05.2025

Medical Receptionist

The Hearing and Balance Center
08.2018 - 03.2022

Medical Office Administrator

LMC Diabetes and Endocrinology
01.2016 - 06.2018

Medical Receptionist

Dr. John Rundle
09.2015 - 12.2016

Massage Therapy Diploma

Trillium College

Medical Office Administrator Diploma

Durham College

High School Diploma -

Courtice Secondary School
Elain Stuckey