Elain Stuckey
Whitby
Summary
Motivated and dedicated Massage Therapy student graduating July 2025 with a comprehensive Medical Office Administration background and hands-on clinical massage experience. Eager to contribute my skills and knowledge to a clinic where I can expand my career as a Registered Massage Therapist.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Student Massage Therapy Clinic
Trillium College Student Clinic
Oshawa, ON
02.2024 - 05.2025
- Completion of 250 hours of hands on training
- Assessed clients health histories and conditions prior to treatment
- Developed individualized treatment plans based on assessment findings and clients needs
- Demonstrated strong communication skills when interacting with clients to ensure their comfort and understanding of the treatment process
- Accurately documented SOAP notes
- Adhered to CMTO Standards & Ethical Guidance
- Practiced strict confidentiality and infection control protocols
Medical Receptionist
The Hearing and Balance Center
Toronto, ON
08.2018 - 03.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Prepared patient charts, faxed and scanned documents as needed
- Adhered to patient confidentiality and hospital protocols
Medical Office Administrator
LMC Diabetes and Endocrinology
Toronto
01.2016 - 06.2018
- Coordinated complex appointment schedules across multidisciplinary teams
- Managed faxes, mail, and digital documentation with high accuracy
- Maintained and updated patient records in EMR; scanned and filed documentation
- Completed daily tasks as required and as per physicians needs
- Communicated with medical labs and physicians to maintain and update patient charts
Medical Receptionist
Dr. John Rundle
Bowmanville, ON
09.2015 - 12.2016
- Managed front desk operations, including patient check-in and appointment scheduling
- Prepared lab and diagnostic requisitions, referrals and specialist communications
- Informed patients of results and treatment plans per physicians instructions
- Maintained and updated patient records in EMR;scanned and filed documents
- Transcribed physicians notes into EMR
Education
Massage Therapy Diploma
Trillium College
Oshawa, ON07-2025
Medical Office Administrator Diploma
Durham College
Whitby, ON01-2015
High School Diploma -
Courtice Secondary School
Courtice, ON01-2006
Skills
- Proficient in all therapeutic and advanced techniques
- Adherence to CMTO Standards and Ethical Guidelines
- Ability to maintain strict confidentiality and professional boundaries
- Proven time management and punctuality
- Strong knowledge of anatomy, physiology, pathology, and conditions
- Familiar with multiple EMR and client intake systems
- Consistently maintains a positive and enthusiastic personality
- Proven ability to deal with difficult situations in a professional and respectful manner
Certification
- Indie Head Massage Certificate
- First Aid and CPR
- WHMIS
Timeline
Student Massage Therapy Clinic
Trillium College Student Clinic
02.2024 - 05.2025
Medical Receptionist
The Hearing and Balance Center
08.2018 - 03.2022
Medical Office Administrator
LMC Diabetes and Endocrinology
01.2016 - 06.2018
Medical Receptionist
Dr. John Rundle
09.2015 - 12.2016
Massage Therapy Diploma
Trillium College
Medical Office Administrator Diploma
Durham College
High School Diploma -
Courtice Secondary School