Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Elahe Khorram

Calgary,AB

Summary

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dedicated sales professional offering experience recommending, selecting and assisting with locating merchandise based on the needs of the individual consumer. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Driven Salesperson well-versed in the intricacies of preparing merchandise for display and sale to maximize exposure and skyrocket sales. Dedicated to utilizing talents to put merchandise on display using visual merchandising techniques.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Salesperson

Brand4less
03.2018 - 12.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Increased sales and customer satisfaction through personalized servicing.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Logged reports, expenses, receipts, and sales in company database.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Provided product benefits and advantages and discussed pricing with interested parties.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Networked within community to build and nurture successful relationships with new and long-term customers.
  • Implemented effective sales strategies to maximize revenue generation.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Located merchandise across various stores to address customer needs.
  • Managed key accounts in order to maintain strong relationships with top-tier clients.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Increased average transaction value by upselling complementary products or services based on customer needs.
  • Spearheaded initiatives to improve internal communication within the sales team, fostering collaboration and sharing best practices.
  • Developed and grew leads through repeat business and customer referrals.

Education

High School Diploma -

Khadijeh Kobra Technical High School
Shiraz
05.2011

Skills

  • Customer care
  • Relationship Building
  • Customer Relationship Building
  • Customer Engagement
  • Sales process
  • Sales management
  • Negotiation
  • Up-selling
  • Opening and closing procedures
  • Cash Handling
  • Negotiation Tactics
  • Sales consultation

Languages

English
Elementary
Persian
Native or Bilingual

Certification

first aid and police check

Timeline

Salesperson

Brand4less
03.2018 - 12.2023

High School Diploma -

Khadijeh Kobra Technical High School
Elahe Khorram