ELAHE KARIMI
Glendale
Summary
Proactive professional with a versatile background in insurance support. Known for exceptional client communication and effective problem-solving skills, enhancing customer experiences and facilitating smooth policy management.
Overview
9
9
years of professional experience
Work History
Insurance Agent Assistant
Iran Insurance company
Tehran
06.2023 - 03.2024
- Supported agents in preparing accurate insurance applications and policy documents to enhance client satisfaction.
- Communicated with clients to gather necessary information for policy processing.
- Organized and maintained client records and insurance policy files to ensure easy access and compliance.
- Supported agents in managing renewals and updates for existing policies.
- Coordinated appointments and meetings between clients and insurance agents.
- Utilized company software to track policy status and client interactions.
- Responded to client inquiries regarding coverage options and claims processes.
- Addressed and resolved customer complaints professionally, reinforcing adherence to company policies and improving client trust.
- Assisted in the preparation of presentations for prospective clients.
- Processed payments for insurance premiums and updated account information.
- Conducted research on prospective clients to determine eligibility for specific insurance plans.
- Maintained accurate records of all client interactions in the company database.
Merchandiser
Hyperstar(Bakeri Branch)
Tehran
03.2019 - 04.2022
- Organized product displays to enhance customer engagement and drive sales.
- Collaborated with team members to ensure store cleanliness and enhance customer experience.
- Assisted in implementing promotional strategies that effectively attracted customers.
- Communicated with suppliers to coordinate timely deliveries and stock replenishment.
- Regularly monitored store shelves to ensure product availability, restocked and rotated merchandise.
- Maintained organized work environment to support efficient store operations.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Organized displays according to company standards and specifications.
- Assisted customers with locating desired items within store locations.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Cleaned display cases, shelves, and aisles to ensure a tidy shopping environment.
- Built effective partner store relationships to improve customer satisfaction.
Preschool Teacher Childood Educator
Mahdavi International School
Tehran
02.2015 - 04.2018
- Developed engaging lesson plans aligned with preschool curriculum standards.
- Designed engaging lesson plans that aligned with curriculum standards.
- Led interactive storytelling sessions to enhance language skills and creativity.
- Facilitated daily classroom activities that enhanced social and emotional development.
- Implemented behavior management techniques that fostered a positive learning environment.
- Maintained a safe, clean, and welcoming classroom environment for all students.
- Taught children foundational skills in colors, shapes and letters.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Implemented hands-on, play-based strategies for experiential learning.
- Organized educational materials and resources for effective classroom use.
- Assessed student progress and provided tailored feedback to support individual learning paths.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Collaborated with parents to support children's learning and development at home.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Oversaw outdoor playtime activities while actively ensuring compliance with safety regulations to protect children.
- Facilitated group play activities that encouraged collaboration among students.
- Collaborated with fellow teachers on various projects related to curriculum design and implementation.
- Led story time sessions designed to promote literacy skills among young learners.
- Administered assessments throughout the year to gauge student understanding of content material.
- Integrated technology into lesson plans.
- Utilized educational technology tools to support instructional delivery effectively.
- Maintained a positive classroom environment that encouraged respect and collaboration.
- Developed professional relationships with parents, teachers, directors and therapists.
- Communicated with parents and guardians about student daily activities, behaviors and related issues.
- Assisted in providing a safe and secure environment for children.
- Communicated with parents and guardians about student daily activities, behaviors and related issues.
Education
High School Diploma -
Tahzib High School
Tehran,Iran01-2009
Skills
- Insurance processing
- Policy documentation
- Client communication
- Customer relationship management
- Data entry
- Records management
- Appointment coordination
- Software utilization
- Team collaboration
- Time management
- Problem solving
Languages
Persian
Full Professional
English
Limited
Timeline
Insurance Agent Assistant
Iran Insurance company
06.2023 - 03.2024
Merchandiser
Hyperstar(Bakeri Branch)
03.2019 - 04.2022
Preschool Teacher Childood Educator
Mahdavi International School
02.2015 - 04.2018
High School Diploma -
Tahzib High School