Ela Szaflarska
Amaranth,ON
Summary
Proven track record in enhancing financial processes at GB Electric through meticulous bookkeeping and efficient invoicing, complemented by exceptional customer care. Leveraged administrative support skills to streamline operations, achieving a significant boost in client satisfaction and repeat business at Levi's & Strauss.
Overview
30
30
years of professional experience
Work History
Spa Therapist
Lavender Room Spa
07.2018 - Current
- Enhanced client satisfaction by providing personalized spa treatments and exceptional customer service.
- Developed a loyal clientele through consistent high-quality services and attentive care.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Accounting Clerk
GB Electric
06.1998 - 04.2013
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Managed accounts payable and receivables.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
Salesperson
Levi's & Strauss
06.1994 - 09.1997
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
Business Management Program -
Humber College
Toronto, ON06.1997
Skills
- Clerical Support
- Administrative Support
- Invoicing and Billing
- Bookkeeping
- Data Processing
- Customer Service
- Accounts Payable and Receivable
- Customer care
Timeline
Spa Therapist
Lavender Room Spa
07.2018 - Current
Accounting Clerk
GB Electric
06.1998 - 04.2013
Salesperson
Levi's & Strauss
06.1994 - 09.1997
Business Management Program -
Humber College
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