EL-FRIDA ESUNGE ENYIH
Edmonton
Summary
Dynamic communication supervisor with a proven track record at Douala Ports Authority, enhancing team performance through innovative solutions and effective training. Skilled in team management and media relations, I successfully organized workshops that improved interdepartmental collaboration and streamlined processes, fostering a culture of continuous improvement and engagement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
COMMUNICATION SUPERVISOR
DOUALA PORTS AUTHORITY, CAMEROON
09.2019 - 05.2025
- Evaluated employee performance regularly to provide constructive feedback for continuous improvement in their communication abilities.
- Spearheaded interdepartmental collaboration efforts by organizing cross-functional workshops and training sessions aimed at improving overall organizational communication capabilities.
- Implemented innovative solutions to reduce miscommunication, enhancing overall team performance in daily operations.
- Maximized efficiency with meticulous organization, prioritizing tasks for optimal productivity within the department.
Voluntary Assistant
HOPE SERVICES
01.2016 - 06.2017
- Trained new volunteers in organizational procedures, ensuring consistency across all programs and services provided.
- Assisted in organizing and managing volunteer activities, ensuring a positive experience for all participants.
- Increased awareness of organizational mission through social media management and content creation.
- Streamlined administrative processes by maintaining accurate records and updating databases regularly.
Education
Master of Arts - INTERNATIONAL COMMUNICATION
INTERNATIONAL RELATIONS INSTITUTE OF CAMEROON
YAOUNDE, CAMEROON06-2021
Bachelor of Arts - Journalism And Mass Communication
UNIVERSITY OF BUEA
BUEA, CAMEROON11-2012
Skills
- Team management
- Meeting facilitation
- Brand messaging
- Media relations
Accomplishments
Managed Company social media pages and interaction with clients.
- Supervised team of 05 staff members.
- Collaborated with team of 10 collaborators in the production of Company's annual bulletin that gives details of the company activities and actions every year.
- Attended training seminars in Rwanda on communication techniques in Maritime activities.
Languages
English
Native or Bilingual
French
Full Professional
Certification
- Certificate of participation by Vortex language Centre on Management and Maintaining a Terminological Data Base in the Maritime and Ports Sector.
- Certificate of participation on the Optimization of e-Reputation and New Strategies For Institutional Public Relation Management in Rwanda.
Timeline
COMMUNICATION SUPERVISOR
DOUALA PORTS AUTHORITY, CAMEROON
09.2019 - 05.2025
Voluntary Assistant
HOPE SERVICES
01.2016 - 06.2017
Master of Arts - INTERNATIONAL COMMUNICATION
INTERNATIONAL RELATIONS INSTITUTE OF CAMEROON
Bachelor of Arts - Journalism And Mass Communication
UNIVERSITY OF BUEA
Similar Profiles
EUGENE IMATA NANJEEUGENE IMATA NANJE
Lifeguard and Teacher at LE PETIT ROUSSEAU DOUALA, CAMEROONLifeguard and Teacher at LE PETIT ROUSSEAU DOUALA, CAMEROON
LINDA NJI VULIELIEHLINDA NJI VULIELIEH
Warehouse Associate at Fashion Production Co Lmt Douala CameroonWarehouse Associate at Fashion Production Co Lmt Douala Cameroon
Anye PaulAnye Paul
Mental Health Support Worker at Genico Hospital Douala CameroonMental Health Support Worker at Genico Hospital Douala Cameroon
Dan KafelDan Kafel
Food Handler at Edmonton Food BankFood Handler at Edmonton Food Bank
TAYLOR HENNINGTAYLOR HENNING
Franchisee at Student Works PaintingFranchisee at Student Works Painting