Ekonkar Singh
Brampton,ON
Summary
Dynamic Field Service Technician with a proven track record at Bell Technical Solutions, excelling in troubleshooting and repair. Known for exceptional customer service and attention to detail, I consistently deliver effective solutions, enhancing client satisfaction and operational efficiency. Highly experienced in performing in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Service Technician
Bell Technical Solutions
08.2021 - Current
- Conducted routine maintenance and repairs on equipment to ensure optimal performance.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Diagnosed mechanical issues using specialized tools and techniques for effective troubleshooting.
- Collaborated with team members to complete service calls efficiently and enhance customer satisfaction.
- Documented service reports detailing work performed and parts used to maintain accurate records.
Team Associate
Walmart Distribution Center
01.2021 - 01.2022
- Operated warehouse equipment to efficiently handle and organize inventory.
- Assisted in loading and unloading merchandise to maintain workflow efficiency.
- Followed safety protocols to ensure a secure working environment for team members.
- Collaborated with team members to meet daily operational targets consistently.
- Performed quality checks on incoming and outgoing products for accuracy.
Education
Bachelor of Science - Computer Engineering
Northern College of Applied Arts And Technology
Scarbrough02-2021
Skills
- Drives Execution & Self Motivated
- Attention to Detail
- Interpersonal skills
- computer skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Excellent customer service
Languages
English
Punjabi
Spanish
Certification
- CME - Certified Maintenance Employee
- Certified Forklift operator [counter balance and raymond reach]
- EHS - Environmental Health and Safety Professional
Timeline
Field Service Technician
Bell Technical Solutions
08.2021 - Current
Team Associate
Walmart Distribution Center
01.2021 - 01.2022
Bachelor of Science - Computer Engineering
Northern College of Applied Arts And Technology