Eknoor Slatch
Kingston
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Casino Security Officer
Shorelines Casino Thousand Islands
05.2023 - 10.2024
- Permitted authorized persons to enter property and monitored entrances and exits.
- Warned violators of rule infractions such as loitering, smoking or carrying forbidden articles.
- Established positive relationships with patrons, providing assistance when needed while maintaining a strong presence to deter potential threats.
- Checked and verified photo identification prior to granting facility access.
Supervisor
Dollarama
01.2023 - Current
- Managed opening and closing of the store, including handling keys and securing the premises
- Oversaw store operations and supervised a team of employees
- Ensured excellent customer service and managed inventory.
- Achieved results by working with staff to meet established targets.
Team Leader (Help Desk)
Humakare Alliance Company
03.2023 - 09.2024
- Led a team of help desk associates, providing customer support and problem resolution
- Handled customer inquiries and escalated issues as needed
- Trained new team members and ensured high-quality customer service.
Education
Office Administration Course -
St Lawrence College
09.2023
General Arts and Science Course -
St Lawrence College
04.2024
Skills
- Retail supervision and team handling
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strategic Planning
- Computer Proficiency
- Processes and procedures
- Security operations
Languages
English
Hindi
Punjabi
Certification
- Health and Safety
- Certificate in Sales and Marketing
- AGCO license
- Smart Serve
- Security License
Timeline
Casino Security Officer
Shorelines Casino Thousand Islands
05.2023 - 10.2024
Team Leader (Help Desk)
Humakare Alliance Company
03.2023 - 09.2024
Supervisor
Dollarama
01.2023 - Current
- Health and Safety
- Certificate in Sales and Marketing
- AGCO license
- Smart Serve
- Security License
Office Administration Course -
St Lawrence College
General Arts and Science Course -
St Lawrence College
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