Eknoor K. Plaha
Surrey
Summary
- Dynamic and results-driven professional with a proven track record at Art Gallery, where I spearheaded community engagement initiatives and significantly enhanced volunteer onboarding efficiency.
- Expert in computer skills and telephone etiquette, successfully boosted fundraising efforts through strategic campaigns, demonstrating exceptional organizational and communication abilities.
Overview
1
1
year of professional experience
Work History
Volunteer
The Polygon Gallery
04.2024 - Current
- Increased art gallery visitor engagement by implementing interactive displays and informative exhibit labels.
- Enhanced customer experience by providing knowledgeable guidance on artwork selections and artist information.
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Enhanced cash handling efficiency by implementing a streamlined process for counting and sorting currency.
- Reduced discrepancies in cash registers through meticulous reconciliation at the end of each shift.
Cashier
Easy Buy
05.2023 - 11.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items and join programs to promote loyalty, satisfaction and sales numbers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Education
Associate of Arts - Accounting
University of Canada West
Vancouver, BC09.2026
Skills
- Computer Skills
- Cash Handling
- Quickbooks
- Premium Pro
- Answering Phones
- Community Engagement
- Event Setup
- Recordkeeping
- Clerical Support
- Fundraising Events
- Teamwork and Collaboration
- MS Office
- Document Management
- Attention to Detail
- Flexible Schedule
- Positive Attitude
- Administrative Support
- Professional Appearance
- Public Speaking
- Cross-cultural understanding
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Volunteer
The Polygon Gallery
04.2024 - Current
Cashier
Easy Buy
05.2023 - 11.2023
Associate of Arts - Accounting
University of Canada West
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