Eknoor Singh
Brampton,Canada
Overview
2025
2025
years of professional experience
Work History
Retail Assistant
Fabricland
Brampton, ON, Canada
- Keeping clothing at the store in order
- Making sure all new clothing is tagged with a price and discount codes
- Handled all customer complaints and returns
- Managed the cash register, including customer returns
- Created seasonal clothing displays, including bringing clothing in different sizes and offering outfit suggestions
Invoicing Assistant
Shaan Truck and Trailor Repair Services
5775 Atlantic Dr. Unit 14, Mississauga, ON L4W 4P3
01.2023 - 12.2024
- Assisted with annual audits by compiling organized and accurate invoicing records for auditor review.
- Streamlined invoicing processes by implementing an efficient digital filing system.
- Assisted in monthly financial reporting, providing key insights into outstanding invoices and revenue projections.
- Utilized advanced computer skills to manage databases, track sales metrics, and create reports for management review.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Representative
Shawarma Queen
Brampton, ON, Canada
07.2019 - 03.2023
- Helped by serving food
- Washed dishes, and clean up as well
- Worked at from with customers
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Computer Teacher
Gobind Sarvar
Brampton, ON, Canada
01.2020 - 03.2022
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Assisted with the planning and execution of school-wide technology initiatives, supporting the integration of technology throughout all subject areas.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
- Invigilated and graded projects, quizzes and examinations.
Education
High school finished - Computer engineering, travels and tourism, International business, English
Fletcher's meadow
Brampton, ON01.2018
Skills
- Patience and empathy
- Time management capabilities
- Conflict resolution techniques
- Team collaboration aptitude
- Brand representation
- Multitasking
- Effective communication
- Customer engagement
- Hospitality and accommodation
- Friendly and helpful
- Reliable and responsible
- Honest and dependable
- Attention to detail
- Adaptable and flexible
- Strong communication and interpersonal skills
- Positive customer engagement
Languages
Punjabi
Limited Working
Timeline
Invoicing Assistant
Shaan Truck and Trailor Repair Services
01.2023 - 12.2024
Computer Teacher
Gobind Sarvar
01.2020 - 03.2022
Customer Service Representative
Shawarma Queen
07.2019 - 03.2023
High school finished - Computer engineering, travels and tourism, International business, English
Fletcher's meadow
Retail Assistant
Fabricland