Eknoor Singh
Brampton,Canada
Overview
2025
2025
years of professional experience
Work History
Retail Assistant
Fabricland
- Keeping clothing at the store in order
- Making sure all new clothing is tagged with a price and discount codes
- Handled all customer complaints and returns
- Managed the cash register, including customer returns
- Created seasonal clothing displays, including bringing clothing in different sizes and offering outfit suggestions
Invoicing Assistant
Shaan Truck and Trailor Repair Services
01.2023 - 12.2024
- Assisted with annual audits by compiling organized and accurate invoicing records for auditor review.
- Streamlined invoicing processes by implementing an efficient digital filing system.
- Assisted in monthly financial reporting, providing key insights into outstanding invoices and revenue projections.
- Utilized advanced computer skills to manage databases, track sales metrics, and create reports for management review.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Representative
Shawarma Queen
07.2019 - 03.2023
- Helped by serving food
- Washed dishes, and clean up as well
- Worked at from with customers
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Computer Teacher
Gobind Sarvar
01.2020 - 03.2022
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Assisted with the planning and execution of school-wide technology initiatives, supporting the integration of technology throughout all subject areas.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
- Invigilated and graded projects, quizzes and examinations.
Education
High school finished - Computer engineering, travels and tourism, International business, English
Fletcher's meadow
Brampton, ON01.2018
Skills
- Patience and empathy
- Time management capabilities
- Conflict resolution techniques
- Team collaboration aptitude
- Brand representation
- Multitasking
- Effective communication
- Customer engagement
- Hospitality and accommodation
- Friendly and helpful
- Reliable and responsible
- Honest and dependable
- Attention to detail
- Adaptable and flexible
- Strong communication and interpersonal skills
- Positive customer engagement
Languages
Punjabi
Limited Working
Timeline
Invoicing Assistant
Shaan Truck and Trailor Repair Services
01.2023 - 12.2024
Computer Teacher
Gobind Sarvar
01.2020 - 03.2022
Customer Service Representative
Shawarma Queen
07.2019 - 03.2023
High school finished - Computer engineering, travels and tourism, International business, English
Fletcher's meadow
Retail Assistant
Fabricland
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