EKNOOR KAUR

· Managed appointment scheduling, documentation, and communication with parents and vendors.

· Supported day-to-day planning and internal coordination.

· Simulated FTL/LTL dispatch booking and tracking

· Practiced carrier sourcing and evaluation

· Reviewed mock invoice discrepancies

· Simulated carrier scorecard reviews

· Practiced rate negotiation and process improvements

• Managed inbound inquiries from clients and staff, ensuring prompt, courteous, and solutions-focused communication.
• Coordinated shift scheduling and maintained accurate operational records to ensure team readiness and service delivery.
• Adapted quickly to changing situations, resolving conflicts efficiently and maintaining service continuity.
• Demonstrated precision in report handling, incident tracking, and compliance with internal policies.

• Handled a high volume of incoming calls and scheduled meetings, ensuring efficient internal communication and follow-up.
• Maintained appointment logs, filed documentation, and supported the management team in daily operations.
• Demonstrated strong attention to detail in data entry and correspondence management.