Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eknoor Kaur

Waterloo,ON

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

1
1
year of professional experience

Work History

Assistant manager

BURGER’S PRIEST
08.2023 - 03.2024
  • Customer satisfaction: Skilled in memorizing over 100 diverse menu items and adept at guiding guests to their ideal dining experience.
  • CRM: Proficiently managed the POS & CRM systems, ensuring error-free entry of over 50 orders per hour, optimizing efficiency and customer satisfaction
  • Peak Times: Successfully onboarded and provided exceptional client service to 200 customers per shift during peak hours, ensuring satisfaction and loyalty
  • Execution: Skillfully executed burger and fries menu items, consistently delivering outstanding taste and presentation while managing fast-paced shifts with precision and professionalism
  • To continuous learning and improvement, staying updated on industry trends and technological advancements in metrology and quality control
  • Team Collaboration: Effective communicator and team player, collaborating with cross-functional teams to achieve common quality objectives and exceed performance expectations.

Dairy Frozen Associate

Walmart
03.2023 - 07.2023
  • Order Processing: Managed and processed customer orders with accuracy and efficiency, ensuring timely fulfillment and delivery of products
  • Inventory Management: Oversaw inventory levels to prevent stockouts and maintained a well-organized stockroom, facilitating seamless order picking and packing
  • Online Order Assistance: Assisted customers in placing online orders, providing product information, and resolving inquiries regarding order status and delivery
  • Customer Service Excellence: Maintained a high level of customer service by addressing customer concerns, resolving issues promptly, and fostering positive customer experiences
  • Team Collaboration: Collaborated with colleagues across departments to optimize order fulfillment processes, contributing to a more streamlined and efficient workflow.

Education

Secondary Education -

Guru Harkrishan public school

Bachelor of Business -

Conestoga College Institute of Technology and Advanced Learning
Kitchener, ON

Skills

  • Time Management
  • Deadline Oriented
  • Organizational Skills
  • Project Management
  • Continuous Learning
  • Decision Making
  • Project Scheduling
  • Microsoft Office Proficiency
  • Team Coordination
  • Analytical Skills
  • Data Analysis
  • Quality Assurance
  • Analytics
  • Scheduling
  • Problem-Solving
  • Multitasking Abilities
  • Critical Thinking
  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Task Delegation

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Assistant manager

BURGER’S PRIEST
08.2023 - 03.2024

Dairy Frozen Associate

Walmart
03.2023 - 07.2023

Secondary Education -

Guru Harkrishan public school

Bachelor of Business -

Conestoga College Institute of Technology and Advanced Learning

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Eknoor Kaur