Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eshe Shah

Surrey,BC

Summary

Energetically led a team at Mountain Warehouse, enhancing productivity and quality through effective supervision and feedback. Excelled in conflict resolution and team motivation, significantly improving team performance. Skilled in overseeing daily activities and fostering customer relationships, my approach combines teamwork with performance improvement for impactful results.

Overview

2
2
years of professional experience

Work History

Team Leader

Mountain Warehouse
11.2022 - 03.2024
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Sales Associate

Mountain Warehouse
10.2021 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Arts - Criminology

Simon Fraser University
Burnaby, BC
06.2026

Skills

  • Teamwork and Collaboration
  • Conflict Resolution
  • Team motivation
  • Performance Improvement
  • Overseeing Daily Activities

Languages

English
Native or Bilingual
Urdu
Professional Working

Timeline

Team Leader

Mountain Warehouse
11.2022 - 03.2024

Sales Associate

Mountain Warehouse
10.2021 - 11.2022

Bachelor of Arts - Criminology

Simon Fraser University

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Eshe Shah