EKIN DOGA DEMIR
Toronto,ON
Overview
6
6
years of professional experience
Work History
Quality Control Inspector
Fiera Foods
10.2023 - 01.2024
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Communicated with production team members about quality issues.
- Check the quality of incoming and outgoing materials or products for a company, as well as the production procedures.
Office Assistant
Law Office
04.2023 - 09.2023
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
SERVER
Wahlburgers
08.2021 - 02.2023
- Greeted customers, answered questions, and recommended specials to increase profits
- Operated POS terminals to input orders, split bills, and calculate totals
- Satisfied customers by topping off drinks and offering condiments, napkins, and other items
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences
- Completed opening and closing checklists to facilitate smooth restaurant operations
- Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
SERVER
Demetre's
06.2021 - 08.2021
- Cleared table and bussed dishes to allow for quick setups
- Maintained accuracy while handling payments, giving change and printing receipts to customers
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Operated POS terminals to input orders, split bills and calculate totals
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection
- Set up tables and counters to prepare dining and serving areas.
EMPLOYMENT ASSISTANT
Team Global MSM Group Agency
03.2021 - 06.2021
- Maintained compliance with company standards and all required health and safety guidelines
- Completed administration work and paperwork for over clients
- Guided clients in development of skills and strategies for dealing with individual problems
- Sourced, qualified and conducted screening interviews with job candidates
- Proactively identified and solved complex recruitment problems impacting employer short- and long-term success
- Managed employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
CUSTOMER RELATIONSHIP OFFICER
True Maple Company
05.2019 - 02.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Conferred with customers about concerns with products or services to resolve problems and drive sales
- Entered customer interaction details in [Software] to track requests, document problems and record solutions offered
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
WAITRESS
COOK SHOP RESTAURANT
06.2018 - 10.2018
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Supervised restocking of salad bar and buffet for lunch and dinner service
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
OFFICE ADMINISTRATION -
George Brown College
Toronto, ONHIGH SCHOOL DIPLOMA -
Central Toronto Academy
Toronto, ON01.2020
Skills
- Communication
- Price Memorization
- Computer Skills
- Administrative Skills
- New Hire Orientation
Languages
English
Professional Working
Turkish
Native or Bilingual
Timeline
Quality Control Inspector
Fiera Foods
10.2023 - 01.2024
Office Assistant
Law Office
04.2023 - 09.2023
SERVER
Wahlburgers
08.2021 - 02.2023
SERVER
Demetre's
06.2021 - 08.2021
EMPLOYMENT ASSISTANT
Team Global MSM Group Agency
03.2021 - 06.2021
CUSTOMER RELATIONSHIP OFFICER
True Maple Company
05.2019 - 02.2021
WAITRESS
COOK SHOP RESTAURANT
06.2018 - 10.2018
OFFICE ADMINISTRATION -
George Brown College
HIGH SCHOOL DIPLOMA -
Central Toronto Academy
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