Ekene Adikamkwu
Kamloops,BC
Summary
Dynamic professional with a proven track record at Dunlop Tires, enhancing operational efficiency and customer satisfaction. Expert in warehouse safety and tire identification, coupled with exceptional team collaboration and problem-solving skills. Achieved significant improvements in productivity and reduced loading errors, demonstrating a strong ability to adapt and thrive in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tire Loader
Dunlop Tires
01.2022 - 10.2023
- Participated in continuous improvement initiatives, contributing ideas for enhancing operational efficiency within the tire loading department.
- Provided exceptional service to customers, addressing inquiries or concerns regarding their tire orders promptly and professionally.
- Consistently met performance targets by effectively managing time and resources during tire loading tasks.
- Enhanced team productivity by providing ongoing training and support to fellow tire loaders.
- Demonstrated flexibility in adapting to changing schedules and priorities, ensuring tire loading tasks were completed efficiently despite unexpected challenges.
- Collaborated with sales team to ensure accurate fulfillment of customer orders, resulting in increased customer satisfaction.
- Contributed to warehouse organization, optimizing storage space for easy access and retrieval of tires.
- Developed strong working relationships with colleagues, fostering a positive work environment that encouraged collaboration and teamwork.
- Ensured timely deliveries with efficient scheduling and prioritization of orders based on urgency.
- Remained vigilant about punctuality and attendance, consistently meeting or exceeding company expectations for reliability.
- Reduced workplace accidents by actively participating in safety meetings and identifying potential hazards in the work environment.
- Reduced loading errors by conducting thorough checks and maintaining accurate documentation.
Sales Representative Assistant Manager
ShopRite Mall
03.2020 - 12.2021
- Boosted sales performance by developing and implementing effective sales strategies.
- Coordinated with other departments such as marketing logistics finance ensure seamless execution of targeted campaigns optimized overall performance.
- Ensured high levels of customer retention by building strong relationships and providing exceptional support.
- Streamlined administrative tasks such as organizing client files and tracking inventory movements, allowing more time for proactive selling efforts.
- Trained new hires on company policies, product offerings, and best practices in sales techniques, ensuring their preparedness for the role.
- Played a key role in the planning and execution of quarterly sales events, resulting in a significant increase in foot traffic and sales conversions.
- Provided valuable feedback on sales processes, leading to continuous improvement of overall operations.
- Assisted sales team with completing customer transactions and managing issues.
Tire Loader
Michelin Tire
02.2018 - 01.2019
- Kept up-to-date on industry trends and advances in technology, ensuring best practices were followed during tire loading tasks.
- Optimized tire loading processes through regular equipment maintenance, minimizing downtime due to mechanical issues.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
Education
Post-Baccaleurate Diploma - International Business
Thompson River University
Kamloops, BCBachelor Of Science - Computer Science
Benson Idahosa University
Benin City, Edo State, Nigeria 05.2016
National Examination Council -
Merit Secondary School
Benin City, Edo State, Nigeria 06.2009
Skills
- Negotiation expertise
- Sales Coaching
- Sales team training
- Verbal and written communication
- Positive and upbeat
- Goals and performance
- Business development and planning
- Product Knowledge
- Client Relationship Management
- Continuous improvements
- Analytical problem solver
- Market Research
- Salesforce
- Warehouse Layout
- Warehouse Safety
- Loading and unloading
- Computer Skills
- Order Picking
- Shipping and receiving
- Labeling and Packaging
- Heavy Lifting
- Load Planning
Languages
English
Full Professional
Certification
National Examination council (NECO) - 2009
B.Sc in Computer Science - 2016
First Aid Training - 2024
Timeline
Tire Loader
Dunlop Tires
01.2022 - 10.2023
Sales Representative Assistant Manager
ShopRite Mall
03.2020 - 12.2021
Tire Loader
Michelin Tire
02.2018 - 01.2019
Post-Baccaleurate Diploma - International Business
Thompson River University
Bachelor Of Science - Computer Science
Benson Idahosa University
National Examination Council -
Merit Secondary School
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