Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Ekaterina Kalashnikov

Laval,QC

Summary

Professional with a strong work ethic and a positive demeanor. Skilled in managing phone communications and delivering exceptional customer care, both over the phone and in person. Efficient in problem-solving and time management.

Overview

3
3
years of professional experience

Work History

Receptionist

Spicers
Laval, Quebec
07.2022 - 08.2022
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed and coordinated client orders through telephone interactions.
  • Performed data entry tasks into various computer systems accurately

Secretary

Angel Salon
Montreal, Quebec
05.2019 - 06.2021
  • Promoted a range of beauty products.
  • Provided care and services to the clients.
  • Answered calls and scheduled appointments.
  • Greeted and directed visitors to appropriate personnel.
  • Maintained a positive a workplace environment.

Education

DCS - Paralegal Technology

O'Sullivan
Montreal, QC
01-2027

DEC - Psychology

Vanier College
Saint-Laurent, QC
07-2024

Skills

  • Data Entry
  • Scheduling
  • Organization skills
  • Multitasking and prioritization
  • Account management
  • Technical Support
  • Verbal and written communication
  • Professional and polished presentation

Languages

English
Full Professional
French
Full Professional
Russian
Native/ Bilingual

References

Carl Martin-514-706-7477

Timeline

Receptionist

Spicers
07.2022 - 08.2022

Secretary

Angel Salon
05.2019 - 06.2021

DCS - Paralegal Technology

O'Sullivan

DEC - Psychology

Vanier College
Ekaterina Kalashnikov