Ekaterina Drobina
Vancouver,BC
Summary
Diligent Assistant Manager with strong background in retail management. Successfully coordinated store operations and enhanced customer satisfaction. Demonstrated leadership in staff training and inventory management.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Body Energy Club
09.2025 - Current
- Led team training initiatives to enhance product knowledge and customer service skills.
- Streamlined inventory management processes, improving stock accuracy and availability.
- Developed promotional strategies that increased store foot traffic and sales performance.
- Mentored junior staff, fostering a collaborative work environment and enhancing team productivity.
- Coordinated daily operations to ensure compliance with company policies and standards.
Smoothie Bar Supervisor
Body Energy Club
01.2022 - 08.2025
- Supervised daily operations, ensuring efficient workflow and high-quality service standards.
- Trained and mentored staff on product knowledge and customer interaction techniques.
- Developed and implemented strategies to enhance customer satisfaction and loyalty.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
Smoothie Maker
Body Energy Club
07.2021 - 01.2022
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared smoothies using high-quality ingredients, ensuring consistency in taste and presentation.
Lead Barista
Kanuck Coffee
12.2018 - 04.2020
- Supervised daily operations, ensuring high-quality beverage preparation and customer service.
- Trained new baristas on equipment usage and coffee preparation techniques.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
Education
Bachelor of Arts - SIAT (Concentration in Web Design)
Simon Fraser University
Vancouver, British Columbia02-2023
Skills
- Problem-solving
- Customer service and engagement
- Team leadership
- Retail operations
- Store organization
- Staff supervision
- Work Planning and Prioritization
- Inventory management
- Strong work ethics
Languages
English
Full Professional
French
Limited Working
Timeline
Assistant Store Manager
Body Energy Club
09.2025 - Current
Smoothie Bar Supervisor
Body Energy Club
01.2022 - 08.2025
Smoothie Maker
Body Energy Club
07.2021 - 01.2022
Lead Barista
Kanuck Coffee
12.2018 - 04.2020
Bachelor of Arts - SIAT (Concentration in Web Design)
Simon Fraser University