Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

EKANSH SHARMA

Delta,BC

Summary

Effectively manage personnel and business operations to handle demanding Liquor needs while maximizing customer service standards. Trained in handling a liquor store, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues. Committed and hardworking manager with 3 years of experience directing liquor service. Well-rounded leader with talent for supervising employees and managing inventory. Swift problem solver with quick and effective solutions to wide array of issues.

Overview

7
7
years of professional experience

Work History

Store - Manager

72 Liquor
, BC
02.2018 - Current
  • Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members
  • Reconciled daily sales transactions to balance and log day-to-day revenue with Clear POS software.

Cashier

Walmart, Delta
, BC
07.2017 - 08.2018
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Worked closely with Customer Service Manager to solve problems and handle customer concerns
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Education

Post Degree Diploma - Business Administration

Langara College
12.2020

BBA - Banking And Insurance

GGSIU
01.2014

Skills

  • Business planning
  • Staff Management
  • Strategic Planning
  • Sales and Marketing
  • Budgeting
  • Verbal and written communication
  • Excellent work ethic
  • Relationship-Building

Additional Information

  • ADDITIONAL INFORMATION

Timeline

Store - Manager

72 Liquor
02.2018 - Current

Cashier

Walmart, Delta
07.2017 - 08.2018

Post Degree Diploma - Business Administration

Langara College

BBA - Banking And Insurance

GGSIU

Similar Profiles

CREATE PROFILE
EKANSH SHARMA