Ekamjot Singh
Edmonton,AB
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
Edmonton AB
05.2023 - Current
- Kept employees operating productively and working on task to meet business and customer needs.
- Oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
Part- Time Associate
The Shoe Company
Edmonton, AB
05.2026 - Current
- Collaborated with management to identify areas of improvement within the organization''s time management practices.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Answered product questions and assisted customers in selection and checkout.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer complaints with empathy and efficiency, maintaining high level of customer trust.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Supervisor
Papa John's Pizza
Edmonton, AB
09.2023 - 10.2024
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Collaborated with team members to ensure seamless coordination during peak service hours.
Education
Business Administration Diploma
Northern Alberta Institute of Technology(NAIT)
Edmonton, AB05.2025
Commerce
Pioneer Convent School
Punjab, India05.2022
Skills
- Completed BA in Entrepreneurship with deans honours
- Cash Handling
- Customer Engagement
- When speaking or communicating with others, appreciate being patient
- Put every effort to keep my private and professional life separate
- Really anticipate acquiring new abilities and from my failures
- Being positive towards my work
- Good at communication
- Ability to analyze and interpret things
- Drive-Thru Operations
- Leadership Qualities
- Excellent problem-solving skills
- Great listener
Certification
- Alberta Security License
- Pro Serve Certificate
- Police Criminal Check
- Driving License
- First Aid and CPR
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Part- Time Associate
The Shoe Company
05.2026 - Current
Supervisor
Papa John's Pizza
09.2023 - 10.2024
Manager
McDonald's
05.2023 - Current
Business Administration Diploma
Northern Alberta Institute of Technology(NAIT)
Commerce
Pioneer Convent School