Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ekamjot Singh

Summary

Organized and passionate candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Senior Sales Associate

7-eleven Convenience Store
07.2022 - Current
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
  • Handled cash register operations and customer transactions to process payments.
  • Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.

Customer Service Representative

KFC
01.2022 - 09.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Operated register to process payments and collect cash payment for order totals.
  • Consistently met or exceeded sales goals through upselling techniques and genuine product knowledge recommendations.
  • Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.

Education

Diploma in Arts And Science - Science

Camosun College
Victoria, BC
04.2024

Skills

  • Sales Planning
  • Management
  • Team Leadership
  • Problem Solving
  • Active Listening
  • Time Management
  • Customer Service
  • Cash Handling
  • MS Office Applications
  • Stress Management
  • Food Safety and Sanitation
  • Food Safety Measures

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Senior Sales Associate

7-eleven Convenience Store
07.2022 - Current

Customer Service Representative

KFC
01.2022 - 09.2022

Diploma in Arts And Science - Science

Camosun College

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Ekamjot Singh