EKAMJOT KAUR SEKHON
St. Johns,NL
Summary
Experienced in efficient workload management and exceptional customer service, I excel at multitasking. With strong problem-solving skills, I effortlessly handle tasks like greeting visitors, answering calls, and fulfilling stat member requests. Recognized for professionalism and a welcoming demeanor, I take pride in creating a positive work environment that promotes productivity.
Overview
4
4
years of professional experience
Work History
Supervisor
Tim Hortons
07.2024 - Current
- Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
- Created healthy, well-balanced meal menus within ideal cost metrics.
- Resolved customer satisfaction issues with food service to maintain establishment loyalty.
- Kept costs under control by managing portions and minimizing food waste caused by overcooking.
Supervisor
Tim Hortons
10.2021 - 10.2023
- Mentored and guided employees to foster proper completion of assigned duties
- Built strong relationships with customers through positive attitude and attentive response
- Documented counts and sorted finished work to promote easy access for shipping
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Partnered with managers to identity and capitalize on sales trends and brand initiatives
Team Member
Tim Hortons
03.2021 - 09.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Post graduate diploma - Tourism And Service Management
Seneca College of Applied Arts And Technology
North York, ON2021
Skills
- Strategic planning and analysis
- Guest experiences
- Meeting coordination
- Inbound Phone Call Handling
Languages
English
Full Professional
Timeline
Supervisor
Tim Hortons
07.2024 - Current
Supervisor
Tim Hortons
10.2021 - 10.2023
Team Member
Tim Hortons
03.2021 - 09.2021
Post graduate diploma - Tourism And Service Management
Seneca College of Applied Arts And Technology
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