Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ekamjot Kaur

Edmonton

Summary

Dynamic manager with a proven track record at Shell, excelling in performance management and regulatory compliance. Skilled in data analysis and action planning, I successfully enhanced team effectiveness through targeted training. Passionate about fostering a supportive environment, I drive customer satisfaction and promote self-care, ensuring clients receive the highest quality of care.

Overview

3
3
years of professional experience

Work History

Manager

Shell
Edmonton
11.2023 - Current
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Conducted performance reviews for team members.
  • Ensured compliance with regulatory requirements and industry standards.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Caregiver

Private home caregiver
Edmonton
09.2022 - 12.2023
  • Assisted clients with maintaining good personal hygiene.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.

Education

Some College (No Degree) - Business Administration And Management

Norquest College
Edmonton, AB

Skills

  • Performance management
  • Regulatory compliance
  • Employee training
  • Data analysis
  • Action planning
  • Team building
  • Customer service
  • Lead generation

Timeline

Manager

Shell
11.2023 - Current

Caregiver

Private home caregiver
09.2022 - 12.2023

Some College (No Degree) - Business Administration And Management

Norquest College
Ekamjot Kaur