Ekamjit Singh
Maple Ridge,Canada
Overview
3
3
years of professional experience
1
1
Certification
Work History
System Administrator and Process Support
ContainerWorld Forwarding
03.2023 - Current
- Configured and set up software and hardware for optimal functionality and user support
- Provided troubleshooting and resolved system-related issues, ensuring seamless installation and configuration
- Conducted regular system maintenance to minimize issues and maintain network stability
- Developed user aides and provided user orientation and training to empower team members
- Logged and documented problems and solutions to streamline processes and support future troubleshooting efforts
- Maintained strong relationships with internal departments, offering proactive support and customer service
Tech Support Specialist
Blackbuck Logistics
04.2022 - Current
- Collaborated with internal and external stakeholders to resolve system issues, improving user experience
- Managed configuration and setup of user accounts, ensuring smooth onboarding and accessibility
- Kept records of common issues and resolutions to improve efficiency in recurring support tasks
- Utilized problem-solving skills to address and minimize operational disruptions, enhancing productivity
Database Developer and Administrator (Independent Contractor)
City of Vancouver
12.2023 - 03.2024
- Developed and maintained databases, adhering to standards for efficient data management and performance
- Analyzed database practices, implementing modernized solutions to optimize processes
- Conducted troubleshooting and debugging of databases to ensure stability and efficiency
- Provided written reports with recommendations for performance enhancements
Education
Bachelor of Applied Computer Science - Information Systems
University of Winnipeg
Skills
- Java
- Python
- HTML
- CSS
- JavaScript
- SQL
- ASPNET
- Nodejs
- React
- Vuejs
- Microsoft Azure AD
- Hyper-V
- VMware
- Network Security
- LAN
- Cloud Storage (Azure)
- MySQL
- PostgreSQL
- MongoDB
- Visual Studio
- SSMS
- NetBeans
- Jira
- Confluence
- Installation and Configuration
- User Training
- Process Documentation
- System Maintenance
Volunteer Experience
- Technical Support Volunteer, BC Summer Games 2024, Delivered onsite technical assistance, troubleshooting hardware and software issues to ensure smooth operations.
- Participant, Adopt-a-Street Program, Participated in community clean-up efforts, helping maintain and beautify designated areas.
Certification
- Class 5 Driver's License, Province of British Columbia
- Software Security, University of Maryland (Coursera)
- Career Essentials in System Administration, Microsoft & LinkedIn
- Build & Deploy AI Messenger Chatbot, IBM Watson (Coursera)
Timeline
Database Developer and Administrator (Independent Contractor)
City of Vancouver
12.2023 - 03.2024
System Administrator and Process Support
ContainerWorld Forwarding
03.2023 - Current
Tech Support Specialist
Blackbuck Logistics
04.2022 - Current
Bachelor of Applied Computer Science - Information Systems
University of Winnipeg
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