Summary
Work History
Education
Skills
Timeline
Generic

EJIROGHENE CLARK

Kitchener,ON

Summary

Hardworking employee enthusiastic about learnin field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Work History

Sales Representative

Nil
07.2023 - 07.2023
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Customer Service Representative

Nil
05.2023 - 06.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

No Degree - Business Administration For Trades Management

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2025

Skills

  • Adobe Systems Adobe InDesign
  • Automotive Knowledge
  • Retention Strategies
  • Microsoft Dynamics
  • Sales Contracts
  • Store Policies and Procedures
  • Quote Information

Timeline

Sales Representative

Nil
07.2023 - 07.2023

Customer Service Representative

Nil
05.2023 - 06.2023

No Degree - Business Administration For Trades Management

Conestoga College Institute of Technology And Advanced Learning

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EJIROGHENE CLARK