Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

EJEH IDOGA

Edmonton,AB

Summary

Detailed and highly motivated professional with experience in records management, time management and customer service Frequently praised as hard-working by peers, a fast learner and an excellent communicator I can be relied upon to help the company achieve its goals, Fluent in English and proficient in Russian, Ukrainian and Danish language

Overview

11
11
years of professional experience

Work History

Hospitality Worker

HJERTINGBADE HOTEL
04.2022 - 02.2024
  • Reduced risks by maintaining clean and organized work environment.
  • Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.

Dispatch Manager

HARMEE LOGISTICS
02.2021 - 01.2022
  • Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
  • Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
  • Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
  • Improved dispatch efficiency by implementing new scheduling and routing strategies.
  • Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
  • Established strong relationships with vendors, negotiating contracts that benefited both parties in terms of cost savings and reliability.
  • Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.

Sales Manager

BOXINVEST
01.2018 - 12.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Established and cultivated solid business relationships with new or existing customers.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Music Producer

KONSTANTMUZIK
01.2013 - 12.2017
  • Optimized sound quality in recordings by utilizing advanced mixing techniques and professional audio software tools.
  • Enhanced artists'' creativity by providing expert guidance on song arrangements and production techniques.
  • Handled requests for specific musical selections.
  • Established a reputation for excellence in music production by consistently delivering high-quality projects that exceeded clients'' expectations.
  • Provided constructive feedback to artists during songwriting sessions, refining lyrics and melodies for maximum impact.

Education

Certificate in Standard First Aid & CPR/AED -

Heart2Heart
Edmonton, AB CANADA
03.2024

IVANO FRANKIVSK MEDICAL UNIVERSITY
IVANO FRANKIVSK, UKRAINE
09.2016

MUSIC PRODUCTION -

Berklee Online School , USA
U.S.A
11.2014

High School Diploma -

COMMAND SECONDARY SCHOOL
JOS, NIGERIA
06.2006

Skills

  • First Aid Training
  • Excellent communication and interpersonal skills
  • Self-started, independent and attention to details
  • Strong ability to negotiate and close deals
  • Proficient in Microsoft Office Suite and CRM software
  • DAW (DIGITAL WORK STATION)
  • Teamwork
  • Time Management
  • Problem-Solving
  • Organization

Languages

English
Native or Bilingual
Danish
Elementary
Russian
Elementary
Ukrainian
Elementary

Timeline

Hospitality Worker

HJERTINGBADE HOTEL
04.2022 - 02.2024

Dispatch Manager

HARMEE LOGISTICS
02.2021 - 01.2022

Sales Manager

BOXINVEST
01.2018 - 12.2020

Music Producer

KONSTANTMUZIK
01.2013 - 12.2017

Certificate in Standard First Aid & CPR/AED -

Heart2Heart

IVANO FRANKIVSK MEDICAL UNIVERSITY

MUSIC PRODUCTION -

Berklee Online School , USA

High School Diploma -

COMMAND SECONDARY SCHOOL

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EJEH IDOGA