Eissam Khoury
Kirkland,QC
Summary
Accomplished IT Project Manager with a proven track record more than ten years at CELLCOM ISRAEL LTD, specializing in IT infrastructure management and cross-functional team leadership. Expert in network administration and cybersecurity best practices with sales Skills and marketing for technological products, I have successfully enhanced system efficiency and security. My strategic project development skills ensure customer satisfaction and service excellence.
I am very professional, customer focused and highly motivated.
My goal is to join a progressive organization in Canada where I can utilize the skills and knowledge I have acquired
Overview
12
12
years of professional experience
1
1
Certificate
Work History
IT Project Manager
CELLCOM ISRAEL LTD
HAIFA
09.2018 - 12.2024
- My role is to manage all orders and the establishment of services for enterprise customers, including hands-on Cisco routers, such as VLAN's, BGP, IPVPN Cloud (VRF), APN solutions (cellular), SSL certificate installs, and firewall appliance configuration (Fortinet, Palo Alto and checkpiont ).
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
Project Manager
CELLCOM ISRAEL LTD
HAIFA, Please Select
09.2016 - 09.2018
- My role is to get to know the customers and manage the project from the moment of ordering until the moment the service is activated to customer satisfaction when I centralize the customer all activities within the various teams in the company, such as coordinating expectations and coordinating advanced services and installations, migration and copying DC\DR site transitions.
Technical Support Specialist
CELLCOM ISRAEL LTD
HAIFA, Please select
02.2013 - 09.2016
- Troubleshot system errors and identified potential solutions.
- Collaborated with other departments within the company when needed to resolve complex issues quickly and efficiently.
- Performed regular maintenance checks on servers, workstations and other devices connected to the network.
Education
Some College (No Degree) - CCNA Networking Administrator
Technion - The Continuing Education Unit
Haifa, Israel08-2014
Some College (No Degree) - Insurance And Investment Advice
The College of Management Academic Studies
Haifa, Israel08-2010
High School Diploma -
Shizaf Technology of Haifa High School
Haifa, Israel06-2006
Skills
- Information security
- Cross-functional team leadership
- Network administration
- Project development
- IT infrastructure management
- Cybersecurity best practices
- Project scheduling
- IT service management
Languages
English
Full Professional
Arabic
Native/ Bilingual
Hebrew
Native/ Bilingual
French
Elementary
Certification
- Fortinet Certified Solution Specialist OT Security
- Fortinet Certified NSE 7 Network Security Architect
Timeline
IT Project Manager
CELLCOM ISRAEL LTD
09.2018 - 12.2024
Project Manager
CELLCOM ISRAEL LTD
09.2016 - 09.2018
Technical Support Specialist
CELLCOM ISRAEL LTD
02.2013 - 09.2016
Some College (No Degree) - CCNA Networking Administrator
Technion - The Continuing Education Unit
Some College (No Degree) - Insurance And Investment Advice
The College of Management Academic Studies
High School Diploma -
Shizaf Technology of Haifa High School
References
References available upon request.
Similar Profiles
Danielle Gold AlonDanielle Gold Alon
Head of Media Relations, Spokesperson at Cellcom IsraelHead of Media Relations, Spokesperson at Cellcom Israel
Jason YaoJason Yao
Finance Assistant at Cellcom LtdFinance Assistant at Cellcom Ltd
Kimberly JohnsonKimberly Johnson
Retail Store Manager at CellCom TelecommunicationsRetail Store Manager at CellCom Telecommunications
Luca DepestreLuca Depestre
Line Cook at Restaurant OliviaLine Cook at Restaurant Olivia
Tyler BurnsTyler Burns
Paul Henry Landscaping at Paul HenryPaul Henry Landscaping at Paul Henry