Eisha Eisha
Brampton,ON
Summary
Results-oriented Retail Professional with over 3 years of experience in high-volume grocery operations. Maintained transaction accuracy of 99–100% while delivering outstanding customer service and enhancing store performance. Committed to fostering a positive shopping experience and contributing analytical skills to a growth-focused Canadian organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Apna Mart
Brampton, Ontario
10.2025 - Current
- Coached and scheduled staff to enhance team productivity and meet operational goals.
- Monitored checkout performance to reduce customer wait times and improve service efficiency.
- Addressed customer complaints promptly to ensure resolution and satisfaction.
- Uphold exceptional customer service standards across all interactions.
- Managed inventory control processes to minimize loss and maintain stock availability.
- Tracked sales targets and assisted in performance evaluations.
- Upheld exceptional customer service standards across all interactions.
- Supported daily store operations through effective supervision and assistance.
Cashier and Customer Service
Oceans Fresh Food Market
Brampton, Ontario
11.2022 - Current
- Managed 120–150 customer transactions per shift, achieving consistent 99–100% accuracy.
- Provided prompt service to enhance customer satisfaction and foster repeat business.
- Processed high-volume transactions, ensuring strict accuracy in cash, debit, credit, and digital forms.
- Resolved pricing discrepancies and transaction issues to maintain customer trust and satisfaction.
- Conducted daily cash reconciliation and end-of-shift balancing with minimal discrepancies.
- Trained and mentored new cashiers on POS systems and store procedures to ensure smooth operations.
- Supported inventory audits and restocking to maintain precise product availability.
- Recognized by management for punctuality, dependability, and peak period performance.
Education
Diploma in International Business
Lambton College of Applied Arts And Technology
Mississauga, ON04-2024
High School Diploma -
SBBS International School
Punjab, India06-2021
Skills
- POS Systems & Retail Software
- Cash handling & Payment Processing
- Sales Support & Upselling
- Customer Service Excellence
- Inventory Support
- Financial Reconciliation
- Data entry
- Microsoft Office Suite
- Technical Troubleshooting
- Time management
- Team Collaboration
Certification
Certification in Information Technology
Languages
English
Professional
French
Elementary
Hindi
Professional
Punjabi
Professional
Timeline
Assistant Store Manager
Apna Mart
10.2025 - Current
Cashier and Customer Service
Oceans Fresh Food Market
11.2022 - Current
Diploma in International Business
Lambton College of Applied Arts And Technology
High School Diploma -
SBBS International School