Summary
Overview
Work History
Education
Skills
Timeline
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Eimery Nagabe

Vancouver,B.C.

Summary

Goal-oriented professional successful at developing and overseeing diverse candidate pipelines. Strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Superior employee relations acumen and passion for recruiting, retaining and supporting high-quality talent to drive company growth.

Overview

8
8
years of professional experience

Work History

Seasonal Concierge

Aritzia
Vancouver, BC
04.2022 - 07.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.


Entrepreneur

Shopify E-commerce Business
Vancouver, BC
04.2020 - 01.2022
  • Outlined finances, goals and daily operations of company in detailed business plans.
  • Determined best courses of action for company based on regional market trends and demands.
  • Interacted well with customers to build connections and nurture relationships.

Server

Cactus Club Cafe
Vancouver, BC
04.2015 - 03.2020
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Guest Service Leader

JOEY
Vancouver, BC
06.2014 - 06.2015
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.


Education

Human Resource Diploma - Human Resources Management

British Columbia Institute of Technology
Burnaby, BC
09.2023

Skills

  • Full cycle recruiting
  • Candidate pipeline management
  • Candidate and client relations
  • Applicant Tracking Systems
  • Training development
  • Outbound calling
  • Team Building
  • Business requirements understanding

Timeline

Seasonal Concierge

Aritzia
04.2022 - 07.2022

Entrepreneur

Shopify E-commerce Business
04.2020 - 01.2022

Server

Cactus Club Cafe
04.2015 - 03.2020

Guest Service Leader

JOEY
06.2014 - 06.2015

Human Resource Diploma - Human Resources Management

British Columbia Institute of Technology

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Eimery Nagabe