Eimear McDonald
Vancouver,BC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Primary School Teacher
St. Marks Senior National School
09.2021 - 06.2023
- Exercise open and respectful communication with families, co-workers, supervisors, and other school staff
- Create and keep records on attendance, accidents, incidents, and other noteworthy events in accordance with licensing guidelines and program policies
- Manage student behavior in accordance with outlined guidelines
- Provide a safe, thriving, and respectful environment for all students in the classroom and on the school campus
- Designed daily lesson plans customized to student needs.
Food and Beverages Assistant
Deerfields Restaurant, Dromoland Castle Ltd
06.2018 - 09.2021
- Track record of meeting and exceeding the needs of each customer in a warm and sincere fashion
- Excellent knowledge of stock and products on sale
- Excellent memory and capable of reciting, explaining and promoting large amounts of information
- Assisted in events management and coordinator.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Server
Anderson’s Food Hall
06.2017 - 06.2018
- Serving customers and dealing with their requests
- Cash handling on the checkout and the cashing up of tills
- Dealing with customer queries and customer complaints
- Skilled in keeping record of multiple requests and accurately processing payments.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Waitress
Temple Gate Hotel
05.2016 - 08.2016
- Proven ability to work well under pressure and in a team environment
- Verifiable record of reliably completing shift requirements.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor of Arts - Primary Education
Dublin City University
Ireland05.2021
Skills
- Operational Efficiency and Safety
- Cash Register Operations
- Transactions and Cash Handling
- Warm and Friendly
- Workflow Coordination
- Co-operation and communcation
Timeline
Primary School Teacher
St. Marks Senior National School
09.2021 - 06.2023
Food and Beverages Assistant
Deerfields Restaurant, Dromoland Castle Ltd
06.2018 - 09.2021
Server
Anderson’s Food Hall
06.2017 - 06.2018
Waitress
Temple Gate Hotel
05.2016 - 08.2016
Bachelor of Arts - Primary Education
Dublin City University
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