Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eilia Nour

Richmond Hill,Ontario

Summary

Friendly and reliable worker offering unmatched customer service and workplace focus. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Cashier / Pizza Maker /Oven Operator

Pizza Nova
02.2022 - Current
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed inspections throughout processes to meet quality standards.
  • Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Coached new workers on store policies, pizza making and dough preparation.
  • Shared information with customers about menu items, preparation methods and ingredients.

Delivery Driver

Pizza Nova
09.2020 - 02.2022
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Education

Alexander MacKenzie High School
Richmond Hill, ON

High School Diploma -

Dr. Bette Stephenson Centre For Learning
Richmond Hill, ON
03.2023

Skills

  • Fluent in English and Persian(Farsi)
  • Customer Relations
  • Employee Training
  • Problem Solving
  • Reliable and Responsible
  • Microsoft Office
  • Hospitality and service industry background
  • Inventory Stocking
  • Cash Register Operations
  • Food preparation and safety

Timeline

Cashier / Pizza Maker /Oven Operator

Pizza Nova
02.2022 - Current

Delivery Driver

Pizza Nova
09.2020 - 02.2022

Alexander MacKenzie High School

High School Diploma -

Dr. Bette Stephenson Centre For Learning

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Eilia Nour