Eileenie Yick
West Covina
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively. Recognized for taking a proactive approach to identifying and addressing issues, with a a focus on optimizing processes and supporting team objectives.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and a proactive approach in delivering effective solutions.
Overview
3
3
Languages
Work History
Pre-Planning Advisor
SCI (Final Services)
Whittier, CA
2020 - 2026
- Collaborated with families to develop personalized funeral service plans and memorial options.
- Conducted needs assessments to provide tailored pre-planning support for client services.
- Facilitated educational workshops on pre-planning benefits and processes for community engagement.
- Ensured compliance with industry regulations while assisting clients in making informed decisions.
- Led initiatives to promote awareness of pre-planning services through strategic marketing efforts.
- Educated clients on the various options available to them, empowering informed decision-making regarding their end-of-life planning.
- Established trust with clients, offering compassionate guidance during emotionally challenging times.
- Built long-lasting relationships with clients, leading to increased referrals and repeat business.
Office Manager
Sing Young Music (Professional Recording Studio & Customize Home Theatre)
Alhambra, CA
2015 - 2020
- Developed and implemented office procedures to enhance efficiency and productivity within the team.
- Managed scheduling for recording sessions, optimizing resource allocation and time management.
- Oversaw inventory control, maintaining equipment and supplies for uninterrupted studio activities.
- Coordinated daily operations to ensure smooth studio workflow and client satisfaction.
- Collaborated with clients to understand needs, ensuring tailored solutions for recording & home theatre design projects.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Event Planner & Coordinator
Self-employeed
San Gabriel, CA
2005 - 2015
- Coordinated logistics for events, ensuring seamless execution and attendee satisfaction.
- Executed creative concepts for themed events, elevating guest experiences through innovative ideas.
- Coordinated schedules and timelines for events.
- Conferred with event staff at event site to coordinate details.
- Coordinated with participating vendors during event planning.
- Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
- Managed vendor relationships, negotiating contracts to optimize service delivery and costs.
- Developed marketing materials to promote events, enhancing visibility and engagement.
Restaurant Manager
Zono Sushi
Pasadena, CA
1995 - 2005
- Led daily restaurant operations, ensuring exceptional customer service and smooth workflow.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Established procedures for food safety compliance, maintaining high health standards across the team.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Education
Business Administration
CSLA
Los Angeles, CASkills
- Client engagement & relationship management
- Financial planning
- Attention to detail
- Multitasking
- Teamwork and collaboration
- Excellent communication
- Professional ethics
- Goal-oriented mindset
Languages
English
Cantonese
Mandarin
Timeline
Pre-Planning Advisor
SCI (Final Services)
2020 - 2026
Office Manager
Sing Young Music (Professional Recording Studio & Customize Home Theatre)
2015 - 2020
Event Planner & Coordinator
Self-employeed
2005 - 2015
Restaurant Manager
Zono Sushi
1995 - 2005
Business Administration
CSLA