Eileen Thompson
Volcano,CA
Summary
I am an enthusiastic individual experienced in analyzing issues and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. I have outstanding diagnostics skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Technician
American Efficiency Services
01.2022 - 05.2023
- Conduct maintenance in vital power plants as a mechanic and technician
- Perform regular tests to ensure the system is still in working order and have constant communication with the plant by keeping detailed logs of maintenance performed
- Perform constant customer service requirements to keep the client happy with our products and our work ethic
Security Officer
Advanced Protection Services
08.2021 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Front Desk Clerk
INTOWN SUITES
06.2020 - 12.2021
- Checked guests in and performed inspections of rooms to ensure they were in excellent shape for guests checking in
- Handled payments and deposited cash into the intown suites account at the end of the night
Recovery Specialist
Dynamic Recovery Solutions
01.2019 - 04.2020
- Contacted debtors for company clients to persuade them to pay their debts in a timely manner.
- Improved client satisfaction through timely communication and resolution of account discrepancies.
- Negotiated payment arrangements with customers, resulting in increased revenue and reduced delinquencies.
Security Officer
Top Guard Security
05.2017 - 12.2018
- Ensure the safety of the workers at dollar tree corporation in Chesapeake
- Licensed professional security officer for 2 years
- Monitored 3 buildings
- Followed all security and safety regulations
- Wrote logs and incident reports
- Monitored entrance and exit doors and access gates
- Monitored and authorized entrance and departure of employees
- Provided escorts for employees, when appropriate
- Effectively recommended appropriate action during emergency situations
Machinist Mate
United States Naval Services
01.2012 - 01.2016
- Oversaw the maintenance of critical systems on the carrier
- In control of the quality assurance program and conducted inspections of the systems.
Volunteer
SPCA Animal Shelter
03.2007 - 01.2012
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Provided companionship and comfort to animals in need of extra love and attention.
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
Education
High School Diploma -
Calaveras High School
San Andreas06.2011
Skills
- Customer Service
- Excel
- Organizational Skills
- Security
- Typing
- Word
- Management
- Animal Care
- Kennel Experience
- Quality Assurance
- Time Management
- Dog Handling
- Pet Care
- Front Desk
- Animal Handling
- Hotel experience
- Pet Grooming
- Data Entry
- Laundry
- Front desk
- Microsoft Access
- Customer service
- Data collection
- Windows
- Documentation review
- Quality assurance
- Supervising experience
- Animal restraint
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Computer skills
- Leadership
- Administrative experience
- Phone etiquette
- Office experience
- Communication skills
- Organizational skills
- Veterinary experience
- English
- Microsoft Office
- Data entry
- Conflict management
- Cash handling
- Upselling
Certification
- First Aid Certification
- Class D Security
- Guard Card
- CPR Certification
- Armed Security License
Timeline
Technician
American Efficiency Services
01.2022 - 05.2023
Security Officer
Advanced Protection Services
08.2021 - 05.2023
Front Desk Clerk
INTOWN SUITES
06.2020 - 12.2021
Recovery Specialist
Dynamic Recovery Solutions
01.2019 - 04.2020
Security Officer
Top Guard Security
05.2017 - 12.2018
Machinist Mate
United States Naval Services
01.2012 - 01.2016
Volunteer
SPCA Animal Shelter
03.2007 - 01.2012
High School Diploma -
Calaveras High School
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