Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eileen Telfer

Brampton,ON

Summary

Dynamic Team Lead with a proven track record at CarePartners, enhancing team performance by over 30% through effective coaching, mentoring, and strategic problem-solving. Excelled in fostering teamwork and collaboration, while prioritizing workplace safety and client service. Skilled in staff training and performance improvement, consistently leading teams to exceed goals.

Overview

16
16
years of professional experience

Work History

Team Lead

CarePartners
07.2008 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Assisted in recruitment to build team of top performers.

Education

Personal Support Worker

Evergreen Collage
Mississauga, ON
08.2014

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Workplace Safety
  • Schedule Management
  • Problem-Solving
  • Teamwork and Collaboration
  • Attention to Detail
  • Team Supervision
  • Team motivation
  • Staff Training
  • Goal Setting
  • Leading Team Meetings
  • Client Service

Languages

English
Elementary

Timeline

Team Lead

CarePartners
07.2008 - Current

Personal Support Worker

Evergreen Collage

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Eileen Telfer