Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eileen Mercer

Summary

Committed DSW, offers 13+ years with Aldaview. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity.


Well-versed in direct patient care and recordkeeping. Experienced Caregiver accustomed to administering bedside and personal care, ambulation and personal hygiene assistance.


Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Direct Support Worker

Aldaview Services
05.2010 - Current
  • Maintained clean, safe, and well-organized client environment.
  • Assisted clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Supervised daily activities and provided assistance to staff.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Developed rapport to create safe and trusting environment for care.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Researched community resources and services to provide accessibility and assistance to clients.
  • Led patient or group recreational activities for enhanced client outcomes.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Maintained clean, safe, and well-organized client environment.

Education

Diploma - DSW

Fanshawe College
London, ON
12.2021

Skills

    • Progress Documentation
    • Patient Care
    • State Regulations Knowledge
    • First Aid and Safety
      • Direct & Indirect Patient Care
      • Appointment Scheduling
      • Meal Planning and Preparation

Languages

English
Professional Working

Timeline

Direct Support Worker

Aldaview Services
05.2010 - Current

Diploma - DSW

Fanshawe College
Eileen Mercer