Eileen Humeston
California Rehabilitation Center
Riverside
26
years of professional experience
Results-driven Correctional Case Records Supervisor with expertise in records management, confidentiality, and compliance. Proven ability to implement efficient workflow processes and mentor staff, ensuring operational excellence and regulatory adherence.
Professional with strong organizational and management skills, prepared to oversee and streamline document control processes. Proven track record in maintaining accurate records, ensuring compliance, and implementing efficient systems. Focused on team collaboration and adaptability, ensuring consistent and reliable results. Skilled in data management, process improvement, and regulatory adherence. Known for reliability and flexibility in meeting changing needs.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Work History
Correctional Case Records Supervisor
3 Years 10 Months- Supervised daily operations of records management, ensuring compliance with regulatory standards.
- Developed and implemented workflow processes to enhance document retrieval efficiency.
- Trained staff on best practices for records maintenance and data entry accuracy.
- Monitored inventory of records supplies, ensuring availability for departmental needs.
- Conducted regular audits of records systems to identify discrepancies and improve accuracy.
- Maintained data privacy standards by monitoring staff adherence to confidentiality agreements and established protocols.
- Promote Equal Employment Opportunity to maintain a work environment that is free of
discrimination and harassment - Conducted ongoing evaluations of departmental performance, identifying areas for improvement and implementing necessary changes to optimize workflow processes.
- Safeguarded sensitive information by establishing strict access control measures and security protocols for all records.
- Provided support during audits and inspections, ensuring all records were readily accessible and compliant with regulatory requirements.
- Mentored and coached junior staff members, fostering a culture of continuous learning and professional development within the records management team.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Interceded between employees during arguments and diffused tense situations.
Correctional Case Records Analyst
19 Years 8 Months- Analyzed and organized records to ensure compliance with regulatory standards.
- Provided training and support to staff on record-keeping procedures and system usage.
- Oversaw the maintenance of confidential information, ensuring adherence to privacy regulations at all times.
- Ensured data accuracy with thorough quality control measures, reducing errors in records management.
- Maintained confidentiality in handling sensitive materials, protecting company and client information from unauthorized access or disclosure.
- Trained new employees on records management procedures, promoting consistent practices across the team.
- Enhanced security of confidential documents through proper storage and access controls, minimizing risk of information breaches.
- Assisted in audits by maintaining accurate and up-to-date records, ensuring compliance with industry regulations.
- Developed customized reports for stakeholders based on specific data needs, supporting informed decision-making processes.
- Resolved discrepancies in data entries by conducting thorough investigations and collaborating with relevant departments for clarification when necessary.
- Followed established policies and procedures to maintain compliance with regulations.
- Followed confidentially regulations to maintain privacy.
- Provided training to new records clerks to improve knowledge and skills.
- Operated office equipment to scan and copy documents.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
- Classified documents according to specified guidelines.
- Created reports, correspondence and spreadsheets with Microsoft Office programs.
- Conducted regular audits of records for accuracy and completeness, identifying discrepancies promptly.
- Collaborated with cross-functional teams to streamline data entry protocols and improve workflow efficiency.
Office Services Supervisor I
2 Years 8 Months- Supervised daily office operations, ensuring efficient workflow and adherence to organizational policies.
- Coordinated supply inventory management, optimizing resource allocation and reducing waste.
- Mentored staff in administrative procedures, fostering team development and enhancing productivity.
- Implemented process improvements that streamlined communication between departments and elevated service delivery.
- Developed training materials for new hires, ensuring compliance with safety standards and operational protocols.
- Conducted performance evaluations, providing constructive feedback to enhance employee performance and engagement.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Promoted a positive workplace culture by fostering open communication channels between staff members across departments.
- Trained new staff members on company policies and procedures, leading to higher productivity rates among employees at all experience levels.
- Handled confidential documents with discretion, ensuring the security of sensitive information within the organization.
- Conducted regular performance evaluations for direct reports, providing feedback and guidance to encourage professional growth.
- Supervised daily mail distribution, minimizing delivery errors and improving overall organizational effectiveness.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Promote Equal Employment Opportunity to maintain a work environment that is free of discrimination and harrassment.
Education
High School Diploma
No Degree - Administration of Justice
Skills
File maintenance
Records management
Document control
Database administration
Confidentiality management
Legal research
Audit preparation
Compliance monitoring
Electronic records management
Information management
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Multitasking and organization
Problem-solving abilities
Reliability
Excellent communication
Organizational skills
Active listening
Effective communication
Verbal and written communication
Decision-making
Relationship building
Phone and email etiquette
Microsoft office
Employee supervision
Documentation and recordkeeping
Data entry
Leadership development
Office management
Coaching and mentoring
Analytical thinking
Conflict resolution
Professionalism
Staff management
Strategic planning
Staff development and training
Time management abilities
Continuous improvement
Work delegation
Data analysis
Office equipment operation
Research and analysis
Timeline
Correctional Case Records Supervisor
California Rehabilitation Center
10.2022 - 08.2026Read More
Correctional Case Records Analyst
California Rehabilitation Center
02.2003 - 10.2022Read More
Office Services Supervisor I
California Rehabilitation Center
06.2000 - 02.2003Read More
Riverside Comminuty College
No Degree from Administration of Justice
Read More
Rubidoux High School
High School Diploma
Read More