Summary

Overview

Work History

Education

Skills

Languages

Timeline

Eiko Uchida

Los Angeles

Summary

Professional administrative professional with track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.

Experienced with overseeing complex business operations and ensuring legal compliance in corporate settings. Utilizes strategic planning and negotiation skills to drive business success. Track record of fostering team collaboration and achieving organizational goals.

Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

years of professional experience

Work History

HR Director / Head of Office of the CEO

JINYA Holdings, Inc.

11.2023 - Current

Lead company-wide HR strategy and employee relations across multiple restaurant locations
Served as primary HR lead on Class Action legal matters, coordinating closely with external counsel, executive leadership, and operations teams
Led the selection, implementation, and rollout of a new payroll system, improving compliance, accuracy, and operational efficiency
Spearheaded the implementation of a 401(k) retirement plan, including vendor selection, plan setup, employee education, and ongoing administration
Conducted internal investigations related to employee relations, harassment, and policy violations, ensuring proper documentation and compliance
Drafted and managed termination letters and other sensitive HR documentation in alignment with legal requirements
Partnered closely with Directors of Operations and store-level leadership to resolve complex employee issues and mitigate labor risks
Acted as Head of the Office of the CEO, supporting executive leadership on cross-functional and strategic initiatives
Led new restaurant openings from an administrative and compliance perspective
Obtained health department permits
Secured alcohol licenses / ABC permits
Managed all required governmental approvals for restaurant operations
Served as primary liaison with government agencies, attorneys, accountants, and external vendors
Reviewed and negotiated contracts, supported vendor selection, and drove cost control initiatives
Collaborated with operations teams to align opening timelines, training programs, and SOP implementation
Supported multi-state and international business operations
Collaborated with executive leadership to develop short-term goals aligned with long-term vision.
Negotiated high-value contracts, securing favorable terms for the organization.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

Cheif Administrative Officer

DGN, Inc.

07.2005 - 10.2023

Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Managed product launches by creating plans and coordinating with marketing teams to maximize promotional reach.
Prepared royalty statements
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Streamlined office processes by implementing efficient administrative systems and procedures.
Facilitated meetings among various departments to address challenges or issues affecting the organization''s goals.
Coordinated cross-functional team projects, ensuring timely completion and successful outcomes.
Evaluated employee performance regularly, providing constructive feedback aimed at improving individual skills as well as overall team effectiveness.
Maintained compliance with industry regulations through diligent record-keeping and regular audits.
Negotiated vendor contracts, securing favorable terms and cost savings for the organization.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Maintained internal accuracy and transparency controls in accounting and bookkeeping.
Achieved organizational goals by effectively managing resources and aligning staff with strategic priorities.
Increased departmental efficiency through process improvements and streamlined workflows.
Managed financial, operational and human resources to optimize business performance.
Formulated and executed strategic initiatives to improve product offerings.
Oversaw business-wide changes to modernize procedures and organization.
Maintained P&L and shouldered corporate fiscal responsibility.

International Marketing Director

Domo Records

01.2002 - 06.2005

Researched and applied understanding of cultural norms in other countries to create smooth, positive interactions.
Monitored marketing environment and re-evaluated global marketing plan accordingly.
Cultivated professional relationships with high-value clients.
Placed sales calls and developed strong business relationships with potential clients.
Collaborated with team to establish competitive and profitable pricing strategies for international markets
Provided strong customer service and support to prevent invoice and expense issues.
Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
Kept company in compliance with export standards and international requirements.
Serviced accounts on regular basis to propose new products or services and maximize revenue.
Oversaw international sales in 5 different markets.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Reached out to vendors and customers to verify information and follow up on client issues
Oversaw bookkeeping and accounting systems and entered data into systems accurately
Supported artist goals with corresponding action plans and timelines.
Drafted and negotiated artist management agreements and transactions on behalf of company.
Prepared royalty statements for artists
Increased brand awareness through the creation of culturally relevant advertising campaigns for target markets.
Strengthened relationships with key international partners, enhancing collaboration and joint marketing efforts.
Expanded global market presence by developing and executing strategic international marketing plans.
Optimized marketing budget allocation by analyzing campaign performance data and adjusting tactics accordingly.
Managed external agencies responsible for creative development, media planning, and public relations efforts in various countries.
Mentored junior team members to support their growth into future leadership roles within the organization.
Launched new products in international markets, coordinating with sales teams to ensure seamless rollouts and strong initial adoption rates.

Booking Agent

Hokubei Tours

03.1998 - 11.2001

Arranged travel accommodations for groups, couples, executives, and special needs clients.
Booking flights and hotel reservations, issuing ticket using Sabre Systems.
Generated reports on travel trends and customer feedback to inform business goals.
Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Performed event coordination for larger parties and gatherings.
Coordinated with participating vendors during event planning.