Eiko Cardiel
Rancho Cucamonga
Summary
Hardworking Patient Account Representative dedicated to customer service and patient care. Outgoing and flexible team player. Talent for developing creative solutions that satisfy all parties.
Overview
10
10
years of professional experience
Work History
Patient Account Representative
Pomona Valley Hospital Medical Center
08.2016 - Current
- Worked with outside entities to resolve issues with billing, claims and payments.
- Contacted patients after insurance was calculated to obtain payments.
- Electronically submitted bills according to compliance guidelines.
- Monitored flags and resolved urgent items with accuracy and efficiency.
- Responded to patient, family and external payer inquiries.
- Researched billing errors and discrepancies to initiate corrective action.
Medical Administrative Assistant
Claremont Psychiatric Associates
07.2013 - 07.2016
- Maintained and updated patient records for accurate, current medical histories.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported office staff and operational requirements with administrative tasks.
- Conducted insurance verification and preauthorization and managed patient charts.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Organized paperwork such as charts and reports for office and patient needs.
- Greeted patients and provided required paperwork to facilitate services.
- Called patients to confirm scheduled appointments day in advance.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Followed up with insurance companies to secure timely payment.
Education
High School Diploma -
Pomona High School
Pomona, CASkills
- File coordination
- Medical billing
- Collections experience
- Patient care
- Insurance billing
- Medical terminology
- HIPAA understanding
- Administrative support
- Microsoft savvy
- Accurate payment posting
Timeline
Patient Account Representative
Pomona Valley Hospital Medical Center
08.2016 - Current
Medical Administrative Assistant
Claremont Psychiatric Associates
07.2013 - 07.2016
High School Diploma -
Pomona High School
Similar Profiles
Lori GreydanusLori Greydanus
Registered Nurse, Cardiac Intensive Care Unit at Pomona Valley Hospital Medical CenterRegistered Nurse, Cardiac Intensive Care Unit at Pomona Valley Hospital Medical Center
STEVEN M. ROMEROSTEVEN M. ROMERO
Security Shift Lead at Pomona Valley Hospital Medical CenterSecurity Shift Lead at Pomona Valley Hospital Medical Center
Carol ChangCarol Chang
Staff RN at Pomona Valley Hospital Medical CenterStaff RN at Pomona Valley Hospital Medical Center
Syra ArianSyra Arian
Volunteer at Pomona Valley Hospital Medical CenterVolunteer at Pomona Valley Hospital Medical Center
Ryan GhibaudoRyan Ghibaudo
Dishwasher at Sal's PizzaDishwasher at Sal's Pizza