Eija Sommerfield
Pleasanton
Summary
Dynamic Senior Vice President at Heritage Bank Of Commerce, recognized for driving operational excellence and strategic leadership. Spearheaded risk management frameworks and enhanced customer satisfaction, resulting in improved profitability. Cultivated key stakeholder relationships while mentoring leadership teams, ensuring sustainable growth through innovative banking solutions and effective KPI tracking.
Overview
18
18
years of professional experience
Work History
Senior Vice President/Relationship Manager
Heritage Bank Of Commerce
11.2007 - Current
- Led strategic initiatives to enhance operational efficiency and customer satisfaction across all branches.
- Developed and implemented risk management frameworks to ensure compliance with regulatory standards.
- Oversaw financial planning and analysis, driving profitability through informed decision-making processes.
- Cultivated relationships with key stakeholders to support business growth and community engagement efforts.
- Mentored senior leadership teams, fostering professional development and succession planning within the organization.
- Streamlined reporting processes by integrating advanced financial systems, improving data accuracy and accessibility.
- Analyzed market trends to inform strategic direction, positioning the bank for sustainable growth opportunities.
- Championed innovative banking solutions, enhancing customer experience while driving operational effectiveness across services.
Education
Bachelor of Science - International Business
Kouvola Ulkomaan Institute
Kouvola, Finland05-1989
Skills
- Strategic leadership
- Policies and procedures
- Operational excellence
- KPI tracking
Accomplishments
Northern California Branch Manager of the Year
Languages
Finnish
Native or Bilingual
Timeline
Senior Vice President/Relationship Manager
Heritage Bank Of Commerce
11.2007 - Current
Bachelor of Science - International Business
Kouvola Ulkomaan Institute