Customer-focused and detail oriented employee with a multifaceted skill set developed from over 5 years experience in construction, marine, expediting, and equipment maintenance positions. Seeking the Building Service Worker position, where I can apply my skills, as well as serve my community contributing to the City of Burnaby.
Overview
10
10
years of professional experience
Work History
Yard Expeditor
M & P Mercury Sales Ltd.
06.2022 - Current
Worked with supervisors and team members to understand all customer and operational needs on a day to day basis.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Forklifting, truck and trailer deliveries, and crane operation knowledge all involved in maneuvering high value yachts and ski boats in tight spaces with precision, safety, and efficiency
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
Completed daily, weekly, and monthly checklists on building and equipment, as well as maintain records.
Key holder entrusted to close and lockout yard machinery.
Trained new yard workers according to company policies and standards.
General housekeeping, and janitorial duties of multiple yards, service buildings, bathrooms, and shop.
Deckhand/Bridge Watchmen
BC Ferries
01.2020 - Current
Directed ships by operating navigational equipment and steering effectively at controlled speeds.
Contributed to efficient operations by maintaining a clean and organized deck environment.
Inspected equipment and completed basic repairs to maintain safety and efficiency of each trip.
First point of contact for questions and concerns. Providing information for up to 1400 passengers per trip.
Direct drivers to protected motorists and pedestrians by providing traffic control.
Maintained professionalism and efficiency in emergency situations.
Efficiently performing daily maintenance and janitorial tasks such as sweeping, mopping, vacuuming, and whichever checklists are required from the chief of watch (fire fighting equipment, life rafts and rescue boats, harness and safety equipment)etc...
Checked for oil spills and other pollutants around ports, harbors and beaches.
Supplies Runner(Emergency Status)
CN/Hytracker
12.2021 - 01.2022
Managed proper transportation of dangerous goods with no incidents.(Diesel, Water tanks, Gasoline) as well as food, water, and other medical supplies.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
Recorded miles driven, packages delivered and signatures accumulated to appropriately maintain daily logbook.
Performed one-two deliveries daily throughout Lillooet and Lytton areas with unfinished highways and heavy weather conditions.
Supported chefs on site catering truck in managing food preparation to achieve precise plating and presentation for up to 1000 workers per day.
Fisherman
Mariner Seafood
07.2017 - 01.2021
Able-bodied accustomed to heavy workloads, processing over 200 thousand pounds of hake per day.
Not shy of high responsibility in hostile environments.
Spent time on bridge doing wheel watch with captain.
Learned all aspects of operations, including hydraulic controls, documentation, and factory knowledge to promote efficiency and assist new crew members during staff absences.
Monitored fish, checking for defects and disease and promptly discarded deceased fish to prevent illness.
Cleaned vessel and cutting machinery after each shift to safeguard fellow employees from falls, mishaps and potential infections.
Operated motorized vehicles and equipment such as pressure washers, BADDER/Line cutters, hydraulics, winches, forklift etc.
Service Concierge
Rogers Communications
12.2016 - 08.2017
Front line Customer Service Consultant, trained up to Service Concierge handling high priority accounts.
Top 5 consistently in customer rating scores and commission sales.
Handled over 20 calls per day with callback number for customers to assure accountability with high profit accounts
Engage in employee prime ships involving interacting with new hires and speaking on behalf of team of representatives.
Handled customer escalations and learned negotiation skills through high-stress interactions.
Addressed billing and technical problems by researching and resolving concerns through effective out of box methods and trust given by company to make decisions based on discretion
General Contractor / Apprentice Carpenter
Beyer's Construction/ Joe Brand construction
01.2016 - 11.2016
Installed, assembled, and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
Drywall installation, demolition, restoration in retail businesses and independent homes. (Notable stores include Vans, Michael Hill, Aritzia)
Worked with assortment of hand and power tools like Jackhammer's, drills, skill saws, table saws, etc..
Cut materials on job site to prepare for installation.
Uncovered product defects and addressed with job foreman.
Cleaned job site after work was completed and disposed of debris in proper containers.
Prep/Line Cook
Earl's Guilford
01.2014 - 12.2015
Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
Leadership Role in Prep Hall included tasks such as training and delegation.
Count, prepare, and portion product for Veg, Bake, and Saucier stations in extremely busy, large scale kitchen.
Line station trained in include: Salads, App's, Pans, Ovens, Grill, and Finish.