Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ehtidal Abbara

Ottawa

Summary

Self-motivated and responsible Health Sciences student with a diverse background in customer service and community engagement. Experienced in fast-paced environments, adept at multitasking and maintaining high standards of efficiency and quality. Skilled in both independent work and collaborative team settings, with a proven ability to adapt quickly to new challenges. Strong organizational and time management abilities, demonstrated through effective project management and day-to-day operations support. Effective communicator with enhanced interpersonal skills, focused on delivering exceptional service and fostering positive relationships.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service

Zara
04.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.

Crew Member

McDonald's
09.2019 - 04.2023
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Drove team success by quickly completing assigned tasks.
  • Answered customer questions and concerns.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Took orders, prepared meals, and collected payments.

Camp Buddy

Dovercourt Recreation Centre
07.2017 - 09.2018
  • Monitored progress regularly, adjusting lesson plans to accommodate individual learning styles and ensure success in meeting literacy goals.
  • Provided comprehensive feedback on student work, emphasizing both strengths and areas for improvement in order to build confidence while addressing skill gaps effectively.
  • Participated in ongoing professional development opportunities relevant to the Reading Buddy role, seeking continuous growth and improvement in teaching methodologies.
  • Facilitated small group activities that fostered peer collaboration and improved overall communication skills.
  • Accumulated 524 volunteer hours, demonstrating a strong commitment to community service and dedication to supporting camp activities and operations.

New Student Orientation Volunteer

Woodroffe High School
02.2017 - 02.2017
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Library Volunteer

Ottawa Public Library
11.2016 - 11.2016
  • Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
  • Performed basic book reshelving and obtained items from book drop.

Education

Bachelor of Science - Health Sciences

University of Ottawa
Ottawa, ON
05.2025

Skills

  • Critical thinker
  • Conflict resolution
  • Multitasking abilities
  • Responsible
  • Good listening skills
  • Customer Service
  • Teamwork
  • Complex problem solver
  • Detail-orientated
  • Creative planning and Coordination

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Certification

  • First Aid & CPR/AED level C
  • Completion of WHMIS Training
  • Certificate of Research Ethics (TCPS 2: CORE 2022)
  • Certificate of Health Equity Impact Assessment
  • Certificate of Health promotion foundation
  • Silver Medal Certificate award, Woodroffe High school, 2021
  • Certificate of Excellence, Woodroffe High school, 2021

Timeline

Customer Service

Zara
04.2023 - Current

Crew Member

McDonald's
09.2019 - 04.2023

Camp Buddy

Dovercourt Recreation Centre
07.2017 - 09.2018

New Student Orientation Volunteer

Woodroffe High School
02.2017 - 02.2017

Library Volunteer

Ottawa Public Library
11.2016 - 11.2016

Bachelor of Science - Health Sciences

University of Ottawa

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Ehtidal Abbara