Ehtesamul Abedin

• Built and strengthened positive relationships with students, parents and teaching staff.
• Conquered challenges of working with highly diverse student population to attain exceptional student achievement.

Promoted high customer satisfaction by resolving problems with knowledgeable
and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused
tense situations.
Developed strong customer relationships to encourage repeat business.
Provided outstanding service to new and long-standing customers by attending
closely to concerns and developing solutions.
Maintained knowledge of current promotions, exchange guidelines, payment
policies and security practices

• Analyzed experimental data and interpreted results to write reports and summaries of findings.
• Recorded and sorted analytic data to identify important trends.

• Created status reports on operational activities.
• Wrote procedures, reports and technical documents in easy-to-understand terminology.
• Analyzed key performance indicators to identify effective strategies.